Nihal Kumar

➢ Lead E2E Agile/Scrum program delivery across cross-functional teams; facilitate sprint ceremonies, track velocity & burndown. ➢ Govern resource planning, capacity optimisation & stakeholder alignment across engineering and business units. ➢ Oversaw project scope, risks, and dependencies— driving significant improvements in team productivity and delivery efficiency. ➢ Implemented BigPicture by replacing legacy PPM/Power BI workflows; enabled adoption through organization-wide documentation and training, reducing manual effort by ~30%. ➢ Spearheaded SQL Server migration → OCI cloud & Oracle ADB transformation; improved scalability & reduced infra overhead by 20%. ➢ Designed and implemented a centralized Demand Management System (Project Intake), reducing manual effort by ~30–40% and improving prioritization. ➢ Drove automation and intelligent support initiatives, reducing manual effort and improving resolution time by ~25%. ➢ Standardized processes, documentation, and workflows to improve delivery consistency across teams. ➢ Built audience-specific dashboards for leadership, enabling data-driven decisions and improved visibility.

➢ Progressed from Business Analyst to Associate Project Manager / Scrum Master, delivering SaaS-based digital transformation programs across e-commerce and enterprise platforms. ➢ Led end-to-end delivery of multiple enterprise programs, managing stakeholders, risks, and dependencies to ensure seamless execution. ➢ Delivered 6+ large-scale implementations (VIL Marketplace, FIFA Hayya Card, E-Mitra – Panasonic, Dubai Government National Library, Fevicreate – Pidilite), supporting high-impact digital platforms. ➢ Acted as Product Owner, driving backlog prioritization, sprint readiness, and alignment with business objectives. ➢ Translated business requirements into user stories, functional specifications, and acceptance criteria for enterprise portal and e-commerce solutions. ➢ Strengthened Agile maturity by tracking key metrics (velocity, burndown) and driving continuous improvement across teams. ➢ Collaborated across development, QA, and UAT teams to ensure successful releases and high-quality delivery.