Alok Rawat

Managing online distribution of travel products through API/XML and logins to B2B clients across PAN India. Set-up the annual client portfolio strategy for the region in line with the company´s strategic initiatives and business plan. Create an account management roadmap to optimize the core clients in the portfolio, and execute on it in conjunction with the clients. Develop an understanding of the clients tech platform capabilities and consult them on the key conversion drivers and tech solutions across the customer journey. Define the new client acquisition plan for the region and report on quarterly progress to the Senior Management Team. Identify the sales targets together with the Global Head of Sales, Strategy, and Finance teams and deliver on quarterly objectives. Set up a business development plan for the region; identifying the key business issues & opportunities through a deep analysis of client needs, market trends, competitors outlook, and performance trends.

Handling business development for B2B online hotel booking tool (Desiya, Travelguru B2B / TSI Yatra), for travel agents across North India. To grow the business with existing travel agents and new travel agents for online B2B hotel business (Login based and API agents both) in NCR, to grow business with new travel agents in other cities of North India. Negotiating API deals with potential online travel company and initiate API business with them. Growing client relations by managing overall product and services i.e. handling and resolving client queries and issues related to operations/ technology/finance and achieving maximum customer satisfaction. Streamlining pre/post sales operations issues and queries, streamlining finance and tech related issues and queries.

Handling Sales and Marketing, for Comfort Inn The President. Unit of Choice Hospitality, fully managed by Choice Hospitality India Pvt. Ltd. Chasing all the reputed corporates and travel agents across New Delhi, Gurgaon and Noida.

Worked as a sales executive with MGM Hotels and resorts, in Delhi Regional sales and reservation department. Handeling sales for the hotels across Chennai, Bangalore, Singapore and south Indian cities from Delhi/NCR region. Building and maintaining clientele base with reputed Corporates, Government Organisations, Public Sector Undertakings, Associations and Travels Agents.

Worked In 3 departments for over a span of 1 year - Banquets Operations, Sales and Marketing Department, Reservations Department.