Akansha Agarwal

Subject Matter Expert in HR Operations for region - UK & India. Acted as an interim team lead in absence of the team leader. Quality Control Framework- Support team with process audits. Identifying, eliminating the non-value added activities/Process gaps and scope for process improvements. Understanding process metrics clearly and to be able to help/guide/train/review activities of team members. Supervising the process/team independently, escalating issues to supervisor and responds to customers promptly. Building in review mechanism to prevent/detect errors and avoid rework. Focusing on most critical aspects of issue/problem. Accurately analyzing and solving the problem collectively. Work allocation to the team. Failure Mode & Effect Analysis (FMEA) and exposure to LEAN and Six sigma methodologies & tools. Ensure compliance and security under General Data Protection Regulation (GDPR). Onshore Transitioning experience of activities from Philippines to Wood Delhi HR Shared Service Center. Successfully completed four transitions UK ELC, UK Compensation and benefits, Oracle implementation and India transition. Standardizing and stabilizing the processes. UAT & implementation of Oracle HCM Cloud Core HR. Operational Excellence: Conduct reviews, highlight issues in deliverables, TAT. Designed Standard Operating Procedures and High-Level process maps to streamline the process. Contribution towards Auditing personnel files of the employee for UK region. Seamlessly managed the daily operations of HRIS including data changes related to employee onboarding, transfers, reporting, promotions, terminations, etc.

Manage the day-to-day operations of the Reporting Function (ad- hoc), providing expertise, encouraging and ensuring teamwork, aligning work processes to achieve high performance standards, Publishing multiple reports on weekly and monthly basis. Joining and On-boarding Formalities: making offer letter, appointment letter, Induction & communication of HR Policies. Maintaining the data in Darwin box and SAP during all employee life cycle stages which includes onboarding, salary change, departmental change, designation change etc. To perform activities on SAP, primarily pertaining to the employee life cycle (from onboarding to separation). Taking care of vendor payments and third-party payroll end to end. Producing corporate letters to employees.

Engaged in Employee life cycle events. Managing all the India Onboarding, exits and transfers. Collaborating with all stakeholders for smooth functioning of separations process including soft exits. Maintaining ticketing system on Sales force tool. Publishing multiple dashboards/reports on weekly and monthly basis. Provide support on ad hoc projects, including but not limited to reporting and analytics.

Experience and understanding of tools such as SAP and Advanced MS Excel. Publishing multiple reports on weekly and monthly basis for given KPIs from the tools. Experience in being part of or managing global or geographically dispersed teams. Doing analytics, data modeling and making process documents as per the reports. Operational excellence to improve key performance metrics.