Abhijit Khadapkar

Led design, development, and deployment of a case management platform and HRMS - SaaS. Transitioned platform from PHP to Python, boosting scalability. Effectively led a team of 25 developers and project coordinators. Reduced ticket resolution time by 30%, enhancing user satisfaction by 20%. Delivered presentations to senior teams, managing risks and reporting status. Took charge of Sprints as a Scrum Master while overseeing Product Development. Planned resources based on demand forecasts. Managed project activities to regulate change requests and control expenditures, resulting in reduced overruns and delays. Lead Business and Technology Outcomes: Successfully led multiple high-profile programs, delivering business and technology outcomes within the stipulated timeframes and budget constraints. Subject Matter Expert (SME): Acted as the SME in Agile Project Management, providing strategic guidance and support to ensure the successful execution of projects. Decision Making and Problem Solving: Responsible for team decisions, providing solutions to complex problems that apply across multiple teams, and ensuring the timely identification and mitigation of project risks. Project Timelines and Deliverables: Managed project timelines and deliverables, consistently meeting and exceeding service level agreements. Team Collaboration and Management: Collaborated and managed cross-functional teams, ensuring effective communication and coordination to achieve project goals.

Project Management: Led various projects from inception to completion, ensuring alignment with business objectives and timelines. Risk Management: Identified and mitigated project risks, ensuring minimal disruption to project timelines. Stakeholder Engagement: Engaged with stakeholders to gather requirements, provide updates, and ensure project alignment with business needs. Managed RAID tracking, implementing Scrum practices for efficiency. Facilitated sprint planning and retrospective meetings, refining product backlog.

Project Management: Led various projects from inception to completion, ensuring alignment with business objectives and timelines. Set deadlines, allocated responsibilities, and tracked project progress. Managed scope, schedule, and cost changes. Communicated project status through presentations and reports. Supervised a team of 14, holding regular review meetings.

Planned resources based on demand forecasts. Conducted market research for strategic decision-making. Managed recruitment processes and project budgets. Controlled scope and change requests, ensuring timely delivery. Implemented Six Sigma controls for process optimization.

Planned sales operations and identified training needs. Managed development of a mobile app, Welixir. Set business team goals and maintained client CRM notes. Developed marketing and sales strategies, producing financial reports.

Led projects from initiation to closure, implementing quality tools and introducing MDI and 5S to improve productivity. Developed and designed over 250 SOWs, SOPs, flow charts, documentation plans, and templates. Implemented LEAN methodology to eliminate processing waste, reducing lead time by 68%. Conducted comprehensive product testing and validation, ensuring all enhancements met production standards. Provided enhancement ideas for tools, ensuring successful implementation and testing. Organizing the bi-weekly project review meetings with customers and weekly meetings with higher management to touch base team performance, feedback, requirement, issues, concerns etc. Initiate and closure of RCAs timely and monitor CPA effectiveness and maintain repositories.