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Siddaraju R

@Siddaraj

INDIA Operations Lead at Mason

Bangalore, Karnataka, India

MasonIR Polytechnic, Bangalore

Sidd Marker is the INDIA Operations Lead at Mason with a background in operations management and project management. He specializes in cross-functional collaboration, process improvement, and workflow optimization using Lean methodologies. Sidd has a proven track record of increasing operational efficiency and revenue growth through data-driven insights and strategic planning. He holds a Diploma in Civil Engineering and has completed certifications in project management and data science.

Experience

INDIA Operations Lead

Mason

Sep 2024 - Present

Acted as the primary strategic liaison across multiple internal teams and external stakeholders. Analyzed market dynamics and operational data to identify process gaps, increasing KPIs by 18%. Prepared and presented reports on operational performance and ROI to the board. Implemented Lean methodologies to refine project operations, improving efficiency by 20%. Partnered with leadership to track SaaS metrics, contributing to 60% annual revenue growth per account. Designed custom Tableau dashboards to monitor health scores and customer sentiment. Refined and scaled the end-to-end Customer Success framework.

Operations Manager

ISKCON Bangalore

Sep 2022 - Jul 2024

Spearheaded strategic account development by enhancing post-sales touchpoints, streamlining operational workflows, and ensuring smooth end-to-end service delivery.

Project Manager

Capital City Construction

Jul 2018 - Aug 2022

Worked autonomously in a fast-paced environment to manage the full scope of complex commercial projects, effectively balancing multiple priorities, tasks, and strict deadlines.

Education

IR Polytechnic, Bangalore

Diploma

Civil Engineering

Licenses & Certifications

Fundamentals of Project Management

Google

Data Science Foundations

Great Learning

Issued: Jan 2023• No expiration

The Data Analyst Bootcamp

Udemy

Issued: Jan 2022• No expiration

Skills

Cross-Functional Collaboration
Process Improvement
Executive Reporting
Workflow Optimization
Lean Methodologies
SaaS Metrics
Tableau
Strategic Planning
Capacity Modeling
Customer Success Strategy
Project Management
Data Analysis