Manoj Das P

Performed ML projects using Python libraries (Scikit-learn, NumPy, Pandas) for data cleaning and analysis. • Developed data visualizations using Matplotlib and Seaborn and built ML web applications using Streamlit. • Collected and processed data from SQL databases, CSV/Excel files, and cloud data warehouses. • Conducted data transformation, exploratory data analysis (EDA), and visualization using Python, Power BI, and Tableau. • Applied statistical modeling, insight generation, and reporting through dashboards. • Deployed machine learning models on AWS cloud platforms.

Spearheaded migration to a new Oracle database platform improving processing performance and security. • Collaborated with development teams to implement Cognitive RPA automation for yield calculations and monitoring. • Directed Agile teams across development, QA, and data operations to align with business priorities. • Established governance for scope, risk mitigation, and delivery timelines.

Managed enterprise service delivery operations ensuring ITIL compliance and SLA commitments. • Resolved critical network incidents within SLA timelines maintaining high system availability. • Improved service efficiency through workflow automation and standardized processes. • Led storage migration initiatives ensuring full SAN connectivity and infrastructure stability.

Led teams delivering software patches and updates ensuring stable releases. • Coordinated between development, QA, and business stakeholders to meet SLAs. • Mentored junior engineers and promoted Agile best practices.

Managed enterprise client technical support operations for Symantec, McAfee, and Equifax. • Performed root cause analysis and training sessions to improve team performance.

Worked on multiple ML and DL projects as part of an internship program related to the Data Science & AI course through Besant Technologies (Electronic City,Bengaluru) in collaboration with E&ICT Academy, IIT Guwahati to leverage machine learning and data-driven insights for IT operations.