Pooja Deshwal
@Poojadeshwal
General Manager (Sales & Operations Focus) at Popeyes Louisiana Kitchen
Gurugram, Haryana, India
Pooja Deshwal is a Senior B2C Sales and Business Development Professional with over seven years of experience across the EdTech, training, retail, and service industries in India and Canada. She has a proven track record in consultative selling, revenue growth, and customer acquisition. Her expertise includes international client handling, CRM management, and remote collaboration. She holds a PG Diploma in Business Administration from York University and a Master of Commerce from Maharishi Dayanand University.
Experience
General Manager (Sales & Operations Focus)
Popeyes Louisiana Kitchen
Led end-to-end revenue and customer experience operations for a high-volume outlet. Analyzed daily and monthly sales trends to maximize revenue and profitability. Drove customer satisfaction and repeat business through service excellence. Managed staffing, performance coaching, and shift productivity. Controlled operational costs while maintaining service quality.
Office Administrator (Admissions & Sales Support)
Ontario Trucking & Forklift School Inc.
Handled student inquiries, counseling, and course registrations. Converted inbound leads into paid enrollments. Coordinated with instructors and licensing authorities. Prepared documentation for government approvals and audits. Supported international and domestic students.
Business Manager (B2C Sales & Growth)
iSoft IT Training
Led B2C sales operations for IT training programs. Designed and executed sales and marketing strategies to increase enrollments. Managed lead follow-ups, pricing discussions, and closures. Trained and supervised sales and admin staff. Handled revenue tracking, reporting, and business growth initiatives.
Business Development Executive (B2C Sales)
Vedantu Innovations Pvt. Ltd.
Generated and converted leads through calls and digital channels. Conducted counseling sessions with students and parents. Achieved monthly revenue and enrollment targets. Maintained accurate lead data in CRM. Coordinated with onboarding and academic teams for smooth enrollment.
Education
York University, Toronto
PG Diploma
Business Administration
Maharishi Dayanand University
Master of Commerce (M.Com)
India
Bachelor of Commerce (B.Com)