Dhruv Negi

Own end-to-end delivery of multiple IT infrastructure and network projects across APAC,EMEA and Americas, managing all project lifecycle phases: initiation, planning, execution, monitoring & controlling, and closure. Lead delivery of WAN/LAN/WLAN, SD-WAN, firewall, and data center migration projects using technologies such as Cisco, Meraki, and Fortinet for global enterprise clients. Manage project financials, including budgeting, forecasting, cost justification, and resource planning, implementing cost-optimization measures without impacting delivery quality. Drive stakeholder communication and governance, providing executive-level reporting, managing escalations, and ensuring alignment with business objectives. Prepare and manage Change Requests (CR) for scope evolution, coordinating incremental cost and resource approvals with clients and internal leadership. Lead cross-functional and multivendor teams across regions, ensuring on-time delivery, risk mitigation, and smooth handover to operations. Collaborate with pre-sales and solution teams to provide delivery inputs, timelines, and risk assessments for new business pursuits

Supported delivery of multiple global IT and infrastructure projects, coordinating with technical, financial, and business stakeholders. Defined project scope, milestones, and schedules, tracking progress to ensure timely delivery across multiple regions. Published periodic project status reports tailored to executive, client, and operational audiences. Managed client communications and handled escalations professionally, maintaining strong long-term customer relationships. Coordinated project handover to operations and service delivery teams upon achieving steady-state operations.

Acted as Single Point of Contact (SPOC) for end-to-end service fulfilment for Flipkart, Amazon, and 100+ enterprise customers. Ensured delivery of services within stringent SLAs, coordinating across internal operations, support, and client teams. Developed strong foundations in client management, service delivery, escalation handling, and operational process adherence, forming the base for transition into project management roles.