Hardik Kaushik
@Hardik
Inside Sales Specialist at Digital Nod
Ghaziabad, Uttar Pradesh, India
Results-driven Sales & Customer Success professional with 4+ years of experience in inside sales, account management, and customer support across global markets (US , Europe and APAC). Skilled in lead generation, pipeline management, CRM optimization, and consultative selling. Proven record of exceeding sales quotas, driving customer satisfaction, and enabling revenue growth. Adept at building trusted client relationships, negotiating deals, and collaborating cross-functionally to achieve business objectives.
Experience
Inside Sales Specialist
Digital Nod
Maintaining CRM hygiene and structured follow-ups using HubSpot & LinkedIn Sales Navigator. Generated multi-million-dollar pipeline by qualifying leads, booking demos, and conducting video prospecting via Zoom/Google Meet. Researched and mapped decision-makers in US & EU markets, tailoring outreach to buyer behavior and sales cycles. Managed 80+ daily calls/emails, converting inbound/outbound leads and negotiating contract terms with clients. Collaborated with marketing, product, and finance teams to improve execution and close high-value deals.
Sr. Sales & Operations Associate
Amber
Managed 100+ student housing requests across UK, Ireland, and Europe, delivering 95%+ customer satisfaction. Consistently exceeded sales quotas by 15–20% through upselling and consultative account management. Boosted account revenue by 20% via cross-selling add-on solutions and upselling. Optimized lead routing and response processes, cutting response times by 15%. Conducted 120+ inbound/outbound calls daily, converting leads into long-term customers.
Sales Associate
SynergisticIT
Increased B2C SaaS enrollments by 20% through targeted outreach and consultative selling. Overcame objections with value-driven communication, achieving higher conversion rates. Partnered with marketing to align campaigns, strengthening lead quality and conversion. Tracked lead lifecycle and eliminated bottlenecks by leveraging CRM analytics & reporting.
Education
Ch. Chharan Singh University
BSc
Biology