Vaibhav Ghai

Lead inside sales and outbound prospecting for Enterprise and Mid-Market SaaS accounts across Middle East, KSA, APAC, US & North America. Manage and mentor a team of 4 inside sales executives, driving data mining, outbound cadence, opportunity qualification, and pipeline velocity. Generated 100+ sales-qualified leads (SQLs) through structured outbound campaigns and account-based targeting. Actively sell and position AI-driven CX, CCIP, CTI, and contact center solutions, aligned with customer digital transformation goals. Conduct discovery calls, product demos, solution mapping, and proposal discussions with enterprise stakeholders. Engaged and expanded relationships with Wipro, Infosys, Creatio, and TCS, supporting multi-stakeholder enterprise deals.

Drove pure outbound SaaS sales across India, US, UK, Middle East, and APAC regions. Achieved 116% of quota consistently in a high-volume outbound environment. Closed deals worth ₹7.7 Lakhs within a short tenure. Executed 50+ outbound cold calls daily, converting prospects into qualified opportunities. Led discovery, demos, follow-ups, negotiations, and closures for Enterprise and Mid-Market accounts.

Sold SaaS-based CPaaS and communication platforms to Enterprise and Mid-Market customers. Built pipeline through outbound prospecting, data farming, and targeted outreach. Added 100+ qualified opportunities to the sales pipeline. Supported end-to-end sales cycle including discovery calls, demos, and deal closures.

Generated leads via LinkedIn Sales Navigator, email campaigns, and outbound calling. Used tools like Lusha, RocketReach, and CRM systems for data enrichment. Scheduled demos for field sales teams and ensured consistent follow-ups.

Managed customer communication, issue resolution, and service feedback. Supported customer retention and satisfaction initiatives.

Built new business through cold calling, outbound prospecting, and relationship building. Developed go-to-market strategies and expanded sales funnel across industries.

Identified new markets and partnership opportunities. Drove consistent revenue growth through client acquisition and outbound sales efforts.