YOGINDER SINGH

Responsible for creating an effective sales organization and modifying strategies for expansion. Managed efficient warehouse operations and executed logistics functions.

Assisted the Store Manager in developing reports and managed the store in the absence of the Store Manager for six months.

Achieved targets in back-to-back quarters. Key achievements included handling 1134 customer complaints and driving business growth through identifying new leads.

Handling team of 12 telesales representatives. Key responsibilities included designing SOP for financial reports, Inventory Management, and managing vendor relations.

Managed operations, focusing on SOP design and overall business process improvement.

Instrumental in setting up new stores (CP, Vikasmarg, Dwarka) and setting operational procedures. Achieved significant sales growth in the CP store over two years.

Handling total retail operations encompassing New Kiosk openings, Finalising new space for kiosk, and Training Staff members.

Managed store operations, visual merchandising, and inventory. Successfully managed the store with zero shrinkage and zero staff attrition.