Utsav Shukla
@utsav.shukla
Senior Customer Care Executive at Ienergizer
Noida
Utsav Shukla is a customer service professional with experience in various sectors including gaming, real estate, and education. He has held roles such as Senior Customer Care Executive at Ienergizer and Senior Investment Manager at Square Yards. He possesses strong skills in customer relationship management, problem-solving, and critical thinking. He holds a BA in Journalism and Mass Communication from Amity University.
Experience
Senior Customer Care Executive
Ienergizer
Roblox is an international gaming platform for children under 10 years old. My Work Is To Filter Out The Chats If They Any Slang, Gour Images, Adult Content Extra. Inside the Roblox Do have Departments Of Working Like , Images , Audio , Chats . It's An Under Age Children Gaming Platfrom So We Need To Make The Platform Clean So That They Don't Get Any Harm By Seeing Any Gour Image of Anything.
Senior Investment Manager
Square Yards
Customer Relationship Management, Helping Clients To Find Right Properties In the Budget. Site Visits Of Properties & Helping Them With The Queries To Give Them Best Customer Experience. Handling the clients of domestic and international.
Pre-sales Associate
Byju's
To Work On Generated Leads And Help Students/Parents To Find Suitable Courses And Study Material. Solving Queries Related To Payment & Dashboard. Handling Database Of Queries And Distributing With Teammates As Per Needs.
Customer Care Executive
MagicBricks
Customer Support Executive Resolving Queries Of Customer Related To Property Search. Helping Customer To Find Properties & Accordingly Helping Company To Generate Revenue By Tagging Properties To Customer. Handling the clients of domestic and international.
Education
Amity University
BA(J&MC)
Journalism and mass communication
Bachelor of Arts in Journalism and mass communication with a minor in English Literature.
Kendriya Vidyalaya Gwalior
Intermediate
Commerce
CBSE board
Kendriya Vidyalaya Gwalior
High School
CBSE Board