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Pawan Kumar Sharma

@user.2550361

Inside Sales Manager | B2B IT Sales | 12+ Years Experience | Team Leadership

New Delhi, India

Mighty Warner OPC Pvt LtdJai Narain Degree College, Lucknow

Pawan Kumar Sharma is a dynamic Inside Sales Manager with over 12 years of experience in B2B IT sales including end-to-end sales, channel sales, and corporate sales. He has held roles at Mighty Warner, Denave (Microsoft India), Trig Technologies, Exclusive Infosoft, and Dell Technologies, with a strong record of closing enterprise accounts and overachieving revenue targets including $100K+ deals. He holds a Bachelor of Commerce from Jai Narain Degree College, Lucknow.

Experience

Inside Sales Manager

Mighty Warner OPC Pvt Ltd

Full-timeNov 2022 - Aug 2023Noida, Uttar Pradesh, India

Handling Web Design and Web Development in the Day Shift along with managing INTUIT-QuickBooks Night Shift. Maintaining expert knowledge of company offerings, competition and marketplace trends. Designing Lead Gen strategy. Creating calling scripts for each offering. Managing, mentoring, and supporting lead gen team members.

Tele Account Manager

Denave India Pvt Ltd

Full-timeJan 2022 - Jun 2022Noida, Uttar Pradesh, India

Handled team for Microsoft India and Singapore. Exceptional relationship management skills. Worked on MSX-CRM for data input and Follow-ups. Implemented Incentive Roll-out plan. Shared idea for a Warehouse in Singapore to meet Next Business Day Warranty for Microsoft Surface Devices.

Inside Sales Manager

Trig Technologies

Full-timeJul 2020 - Dec 2021New Delhi, India

Recognized for closure of Big Accounts like CISCO and Columbia Sportswear. Got business from "The Honest Company" owned by Hollywood Celebrity Jessica Alba. Over achieved the target of $100,000 USD in a month. Completed Pro-Advisor Certification and created Verbiage for sales team.

Inside Sales Manager

Exclusive Infosoft Pvt Ltd

Full-timeJan 2017 - Aug 2020Gurugram, Haryana, India

Got $40,000 USD – the highest revenue in a call from an Enterprise Customer. Team of 40 achieved the highest revenue of $30,000 in a single month. Got a contract from Global Upside, a San Jose, California-based company.

Inside Sales Rep II

Dell Technologies

Full-timeJun 2014 - May 2016Gurugram, Haryana, India

Selling Warranty to SMB & Enterprise customers and negotiating on pricing for 1, 2, and 3-year plans. Meeting Daily Sales Targets of $2500 plus/day. Sending quotes for various flavors of Dell Laptops. Extending warranties for Laptops and Desktops.

Inbound Voice Analyst A5

IBM Technologies

Full-timeJan 2010 - Dec 2014Gurugram, Haryana, India

Inbound Voice Analyst at IBM Technologies. Also worked with Iyogi Technical Services Pvt. Ltd.

Education

Jai Narain Degree College, Lucknow

Bachelor of Commerce (B.Comm.)

Accounting

Mar 1995 - May 1998

Licenses & Certifications

Diploma in Environment Health and Safety Management

UNI Athena Global Certification

Issued: Jan 2023

Azure Fundamentals Certification

UNI Athena

Issued: Jan 2023

Diploma in Healthcare Management

UNI Athena

Issued: Jan 2023

ITIL Intermediate Level

Adept-Chennai

Issued: Jan 2010

ITIL Foundation

Adept-Chennai

Issued: Jan 2010

Microsoft Certified Professional (MCP)

CMS Pvt Ltd

Issued: Jan 2010

Skills

Leadership
Analytical Thinking
Innovative Problem Solving
Business Development
Sales
Interpersonal Communication
Inside Sales
Channel Sales
B2B Sales
Team Management
CRM
QuickBooks
Lead Generation
Microsoft Technologies
Warranty Sales