Rishabh Balyani
@rishabhbalyani
Manager - Operations at My family first healthtech
New Delhi, India
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader with dedication to partnering with co-workers to promote engaged, empowering work culture.
Experience
Manager - Operations
My family first healthtech
Analysed strategic, core and support processes, recommending improvements to streamline or automate procedures. Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals. Managed franchise acquisition processing, onboarding, contract management, and supply chain management including inventory and consumables. Controlled costs and optimized spending via restructuring of budgets.
clinic manager
meddo healthtech pvt ltd
Built and maintained relationships with team, increasing motivation and team spirit. Managed operations efficiently and effectively, verifying customers received exceptional service. Resolved complex customer enquiries, disputes, and complaints. Majorly responsible for in Clinic Sales with prime focus on client management. Organized camps across Delhi and NCR for various health check ups.
Education
International Institute of Health Management and Research, Delhi
MBA
Hospital and Healthcare Management
Himalayan University
Bachelors of Science
Medical Lab Technology
Board of Technical Education Delhi
Diploma
Medical Lab Technology