Balaji Sankaran

Led a high-performing sales team, surpassing quarterly revenue targets by 40%. Managed recruitment, Objectives setting, coaching, and performance monitoring. Strategically achieved team and personal goals through problem-solving, product expertise, content development, and customer support. Responsible for Day 0 to Month 6 journey for sales associates at Byju’s. Provided comprehensive training, guided their sales conduct, and ensured their successful performance for the initial six months within the system. Executed plans, resulting in a 35% increase in Closing ratios for underperforming members.

Led comprehensive training for 1000+ employees across 60 batches, spanning various departments and levels. Achieved a 90% increase in CRM utilization and data accuracy through targeted CRM training modules. Conducted BTC training for 50+ batches at Pan India tuition centers, providing training in product knowledge and sales pitches. Consistently attained the highest BTC Onboarding success rate while consistently meeting or exceeding monthly targets and also Proficient in tracking and guiding employees by conducting proper call audits, and offering constructive feedback to drive performance improvement.

Led successful product launches and content development as a key member of Byju’s strategy team. Co-Created Business Model with 55+ School owners through deploying Byju’s solutions to improve learning outcome.

Achieved an 80% increase in departmental productivity through tailored training programs and streamlined On-boarding for new hires into Business development teams. Spearheaded the highly successful launch of Byju’s Tuition Centre achieving high customer adoption rates and surpassing sales targets. Indepth Knowledge on Product offerings and services. Protfolio of 273 prospects contributing to a revenue of Rs. 1.10 crores. Documenting all Customer Enquiries and comments for future reviews to maintain a healthy revenue stream.