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Raghunath Kamarthi

@user.2513571

PMP-Certified Project & Operations Manager with 9+ Years in AI and E-Commerce

Bangalore, India

IndiVillage Tech Solutions LLPBheema Institute of Technology and Science

Kamarthi Raghunath is a Project Management Professional with over 9 years of experience spanning project management, account management, and operations leadership in the AI and e-commerce sectors. He managed 20+ projects and 5 major accounts at IndiVillage Tech Solutions, leading teams of 240+ members and boosting client retention by 15%. He is skilled in Agile project management, stakeholder engagement, business development, and enterprise tools including Power BI and CRM platforms.

Experience

Project Manager & Account/Operations Manager

IndiVillage Tech Solutions LLP

•Apr 2019 - Aug 2024•India

Managed 20+ projects and 5 major global accounts. Led cross-functional teams of 240+ members, achieved 15% improvement in client retention and 20% revenue boost through strategic account management and process improvements.

Assistant Operations/Account Manager

IndiVillage Tech Solutions LLP

•Apr 2018 - Mar 2019•India

Resolved client complaints, maintained daily customer database records, evaluated cost structures, and led cross-functional quality compliance initiatives.

Team Leader

IndiVillage Tech Solutions LLP

•Dec 2017 - Mar 2018•India

Led a team of 30 members, facilitated weekly meetings, conducted performance appraisals and coaching sessions.

Data Annotator

IndiVillage Tech Solutions LLP

•Jan 2016 - Nov 2017•India

Worked on image, video, audio annotation and e-commerce cataloguing projects for multiple AI clients.

Education

Bheema Institute of Technology and Science

Jan 2015

Licenses & Certifications

PMP - Project Management Professional

PMI

First Time Manager Workshop

Language of Money Workshop

Skills

Agile Project Management
Business Development
Stakeholder Management
Relationship Building
Negotiation
SLA Management
Operations Management
Project Planning
Team Management
Revenue Retention
Google Looker Studio
Power BI
Google Spreadsheets
CRM Platforms
SaaS Solutions
Advanced MS Office
AI/CV Tools