Lydia Joyce S

Handling global enterprise sales by employing a strategic account-based approach, incorporating a powerful blend of marketing and sales techniques. Utilizing a consultative and solution-oriented approach, understanding clients' unique needs and pain points to offer tailored solutions that resulted in stronger partnerships. Managing a 5 member team of Sales executives. Managing partner networks in European and APAC markets, fostering strong partnerships and market penetration. Leading training and mentoring programs, enhancing the team's skill set. Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.

Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives. Prepared pricing strategies for current customers to enhance sales and increase profitability. Monitored and amplified sales pipeline to maintain flow of potential leads and prospects. Updated accounts and maintained long-term relationships with clients. Set and achieved company defined sales goals.

Developing a solid and trusting relationship between major clients (Schools) and company. Managing communications between key clients and internal teams. Working with sales team, creative, advertising, managers, marketing, IT team, Teacher training team and team members from other departments dedicated to the same client account to ensure the School readiness to launch the program in the given timeline. Collaborating with the sales team to maximize profit by up-selling or cross-selling. Planning and presenting reports on account progress, goals, and monthly initiatives to share with team members, stakeholders.

Advise students/parents for their learning needs through structured Counselling Sessions(Over the phone). Suggest the right engineering job oriented online course for students and working professionals. Handling both inbound and outbound calls to follow up and convert them into prospects.

Contacting customers through phone calls and emails who had downloaded our app, providing them exact programs to meet their target GRE score as a Student Counsellor. Evaluating students' profiles and making them enrol for our GRE, TOEFL and Admission services. Demonstrated products and features to customers, answered questions and overcame objections in a persuasive manner. Developed relationships with high-profile clientele by successfully employing SPIN sales technique. B2C sales.