Santwana Mishra
@user.2476102
Senior Academic Counsellor
Bhopal, India
To obtain a challenging, team-oriented position that will utilize experience and knowledge to provide excellent customer service to all individuals and have the potential to grow within the company.
Experience
Ambassador
Cloudkampus Cadd Center
Fix appointments and conduct online demo sessions on a daily basis including follow up sessions. Understand Customer profile & problems to explain implication of ineffective learning methods. Make 120 calls daily with 2hrs talktime to generate revenue.
Senior BDA
Unacademy
Provided registration instructions to students for online courses. Responded to student inquiries regarding academic appeals, orientations, probation, and curriculum issues. Addressed students' questions and issues regarding online courses.
Academic Counsellor
Vedantu
Advise students on degree-specific programs and procedures. Furnish course registration assistance to students. Online Demos, presentation and convert the lead into sale.
Customer Outreach Executive
Toppr
Source of getting to know each customer on a personal level, identifying their needs, and setting up a counselling session. Making sure all necessary information is collected from a customer for a successful home demo.
Education
Sam Girl College, Bhopal
M.Sc.
Higher Education