Monis Khan
@moniskhan
Key Account Manager (Sales) at Meesho
Bhopal, India
Monis Khan is an experienced professional with expertise in sales, customer relationship management, and data analysis. He has served as a Key Account Manager at Meesho, focusing on lead conversion, upselling, and maintaining performance metrics. Previously, he worked at Amazon, troubleshooting technical issues and providing specialized customer support for North American clients. He holds a Google Data Analytics Professional Certificate and possesses strong skills in data visualization and client handling.
Experience
Key Account Manager (Sales)
Meesho
Reaching out to leads for client conversion via call, email and whatsapp. Maintaining performance metrics for quality, utilization, deployment and sales value. Worked with google workspace tools like google sheets and forms. Along with Microsoft Excel. Revenue generation through upselling & cross-selling.
Customer Service Associate - SWAT Team
Amazon Devlopment Centre India
Troubleshoot basic technical problems, identify customer needs and develop creative solutions to address them. Was part of a special SWAT Team - had to deal with North American (USA) and Indian clients. Upselling for Amazon Prime and other services to eligible customers.
Byju's Business Development Internship
Byju's
Successfully completed Byju's business development internship by selling the targeted amount of course to the student.
Education
Bhopal School of Social Sciences
Bachelor of Business Administration
NAAC certified 'A' Grade college.
CBSE Board
Senior Secondary & Higher Secondary
PCM Stream passed. Cleared 10th Standard with 8 CGPA.
Licenses & Certifications
Google Data Analytics Professional Certificate
Coursera