Ayushi Choudhary

Lead and manage a team of 8 inside sales representatives, setting performance targets, and driving individual and team results to exceed sales quotas. Conduct regular sales meetings to provide coaching, feedback, and training to team members, enhancing their product knowledge and sales techniques. Utilize CRM software to track team's performance, analyze data, and identify areas for improvement to boost overall team productivity. Cultivate strong relationships with key students, addressing their concerns and needs to ensure customer satisfaction and retention. Implemented several new customer onboarding processes that improved customer enrolments from rechurn data. Work on individual funnel to close enrolments as per the individual target plan.

Handling programs for working professionals in collaboration with premier national and global educational institutions and organizational learning and development interventions at the corporate level. Handling all technology programs for experienced professionals in areas including Data Analytics, Cybersecurity, Cloud Computing, Data Science, AI, FinTech, and Blockchain. Build interest in participating in relevant programs and achieve set number of team target enrolments. Administering an annual operating forecast and budget. Regular review of daily, monthly & quarterly targets. Key focus on business planning and analysis. Handling the service delivery department. Involved in training to new hires for multiple programs.

Responsible to drive enrollment targets and contribute to generating revenue for the organization. Responsible to drive enrollments by providing advisory and counselling services to the candidates and assist them in selecting the right program. Lead Management - Connecting with prospective candidates who showed interest in Pearson programs. CRM - Follow a sales process to convert leads. Application Process - Guide the students and monitor the admissions process. Communicate with prospective students via call campaigns, emails, face to face interactions etc. Forecasting & Funnel Management. Engage in building a strong brand for Pearson TNE courses. Executing marketing activities to achieve targets.

Responsible for generating revenue through B2B Lead funnel. Communicating with various business owners to convince them to partner with Excitel to sell broadband connection. Achieved 71lacs revenue in first 6 months which was 110% of the target assigned to me for the first year. Helping the operations team with training transition on self-care modules for new Partners. Responsible for Partner onboarding.

Delivered highest sales conversion %age in the Tv-commerce industry through driving cross sales and upsell functions to the optimum level. Managed all processes from product creation in CRM >> Order Creation >> Delivery >> Post Sales Customer handling. Managing, processing and controlling sales operations on daily basis. Responsible for Making out calls to all the lead generated through digital marketing. Handled sales through Social media platforms as well. Increased and maintained the sales conversion of 37 %, with the help of cross selling. Handling all kind of after-sale queries and getting them resolved within defined period. Order management and effective co-ordination among post sales, operations and various teams.