Default profile banner
SR

SUSHMITA ROY

@sushmitaroy

Pre-Sales Executive at Greet Technologies Pvt. Ltd

Shillong

Greet Technologies Pvt. LtdUmshyrpi College

Sushmita is a customer service-oriented and self-motivated professional with hands-on experience resolving customer requests and queries. She is proficient in medical record keeping and utilizing tools like Microsoft Excel.

Experience

Pre-Sales Executive

Greet Technologies Pvt. Ltd

•Aug 2021 - Present

Identify business opportunities by talking to prospects; Sell products by establishing contact and developing relationships with prospects; Outbound and Inbound calling on data collected through lead generation activities / secondary data sources; Daily follow-ups on older leads and work on new leads; Maintain quality service by establishing and enforcing organization standards.

Laboratory Manager

Memorial Clinic

•Feb 2015 - Dec 2018•Shillong

Plan, organize, direct, and coordinate a range of activities in the lab, such as patient data entry, printing reports, etc.; Supervise and assist other staff members; Oversee tests and experiments and present the results to clients; Ensure that all tests and projects are completed on time.

Education

Laban Assamese Girls Higher Secondary School

SSLC

Jan 2006

Umshyrpi College

HSSLC

Jan 2008

Umshyrpi College

Bachelor of Arts

Jan 2012

Skills

MS Excel
MS Word
MS PowerPoint
Customer Service
Medial Record Keeping
Lead Generation
Outbound Calling
Inbound Calling