Surajkumar Bhandage

Responsible for Daily, weekly, Monthly : PnL, Acquisition, Retention, KPI metrics. Heading a team size of 16-20 team members across 4 Clusters. Managed major accounts via Annual contracts of B2B Clients like Asian Paints, Reliance Petrochem, Pidilite, Tata Global Beverages, Godrej & Boyce, Amul, etc. Created Dashboards via SQL queries, Power BI, Tableau, Google sheets, Quiksight, Atlan for Continuous Improvement of Processes, Price predictions, Insights on trends, KPI management.

Created Sales Pitch, Sales Processes for the Pilot Sales Team. Coordinated with Product development Team, Tech team to align the content, features on the app based on sales and marketing campaigns. Worked to achieve a Revenue of 7 crore in 2021 to meet the Investor Expectations. Designed and set up the Incentive Structure and Weekly Targets to create Sales Pipelines and achieve the Targets.

Managing the Sales Funnel : ( Leads > Prospect > Appointment Fixed > Appointment Confirmed > Demo session done > Subscribed). Managing the Orders using ORDER HIVE and dealing with Customer support tickets, escalations, retention, upselling, etc. Achieved Revenue Targets of 12 lakhs / month and Total Punched Revenue of 1.4 Cr / year.

Managing the Sales Funnel ( Lead Generation > Prospect > Walk-in > Demo session > Interested to Buy > Payment done). Generating Walk-ins by managing 3-5 Voice Support Associates to schedule 20-25 Appointments/day via 4 Kiosks. Maintaining Client relationships via physical meets, events.

Designing, Estimation & Costing, Planning & Scheduling, Budget Allocation, Contract Management, Vendor Management of Residential plots, Luxury Residential Homes. Execution of 8 projects – 7 luxury residential bungalows & 1 commercial ( G+ 4 ) building. Negotiation on rates with suppliers for cost effective procurement.