Sunitha Bobba

Led optimization initiatives and managed customer relations and project lifecycles. Optimized operational efficiency through streamlined procedures implementation. Managed onboarding processes, reducing time-to-value by 25%. Designed structured training plans to enhance team productivity. Fostered customer relationships, achieving a 98% customer satisfaction rate.

Directed team productivity and client relations, ensuring quality service delivery. Reviewed service quality and reported using performance metrics. Conducted gap analyses and managed outsourcing as needed. Optimized resource use and productivity in a team environment. Acted as a liaison between departments and addressed client concerns.

Oversaw client services and team management in a high-stakes financial environment. Managed a team in retail banking, wealth management, and customer support. Handled client account operations and service delivery. Spearheaded production migration for new project releases.

Guided operational strategies and team management within financial services. Managed operations in retail and commercial banking. Analyzed operational data for strategic decision-making. Guided senior analysts in process optimization and conducted performance evaluations.

Administered pricing strategies and supported sales teams. Managed special pricing procedures for clients and oversaw the approval process. Developed Discount Schedule Models according to client needs and implemented strategic pricing initiatives.

Ensured order accuracy and efficiency in a technology-driven environment. Analyzed order discrepancies in functionality and resolved order-related issues. Validated discount, pricing, and payment details. Verified booking parameters against Purchase Orders in Oracle 11i.