Arjun Arunachalam

Performed database research, overseeing the budget, and cold calling, understanding the market trends and discussing with key decision makers internally and making changes to sales process accordingly. Generated qualified opportunities for the company by rigorously prospecting and researching in the assigned market/ region. Assisted with outbound calling, negotiating with potential customers. Worked closely with VP Sales and GM to develop customer acquisition strategies to obtain maximum sales volume and profitability. Performed market analysis, worked closely with vendors, and provided beneficial sales support services, ensuring the all-time great customer experience. Hands on experience on Sales & CRM tools( HubSpot, ZoomInfo, Lusha, LinkedIn Sales Navigator). In-depth market research, and connecting with Key Decision makers like C level people and key executive teams.

Developed new service offerings based on detailed and documented insights of market and client needs. Deploying the company's CRM tool to streamline operations and ensure timely delivery of the project. Retaining customers through inbound marketing and successfully trained ~10 people to understand telemarketing concept. Coordinating with the customers to explain product details and bolster sales conversion rate.

Recognized for the database research, overseeing the budget, and cold calling that resulted in increased sales. Assisted with outbound calling, negotiating with potential customers. Built and maintained relationships with key contacts at potential clients, consulting companies and partners in order to get access to new opportunities. Worked closely with SVP and GM to develop customer acquisition strategies to obtain maximum sales volume and profitability. Increased customer retention & satisfaction by successfully resolving critical issues in a short span of time. Communicated with customers to identify their buying needs and goals, developed various sales collaterals, and worked on pre sales technical presentations/demos.

Rendering assistance to store dealers as a part of assisting with retail support while attending 40-60 calls on a daily basis as part of facilitating & orchestrating Business Process Outsourcing (BPO).