Dignita Baruah
@dignitabaruah
Business Development Specialist | Sales Process Development | Operational Excellence | Customer Relationship Management | Project Management | Team Handling | International Sales |
Bangalore, IN
Dignita is a driven professional focused on delivering optimal customer journeys. She utilizes a collaborative and integrated approach to provide best-in-class customer solutions. She possesses the ability to influence stakeholders and ensure positive business outcomes.
Experience
Community & Business Development Manager
Eprenz- Entrepreneur’s Network
Sold webinar/conference speaker slots, on-boarded paid coaches and members into the community, sold numerous E-Learning, Eprenz Partnership Model, and Profit Accelerator Software after successful zoom meetings, product demonstrations, and presentations. Lead generation through LinkedIn sales navigator, community engagement, networking, cold calling, LinkedIn messages, email, and participating events of EventBrite, Happy Neighborhood Project, social media post and marketing campaigns. Given the right business value to more than 100 entrepreneurs and 10 coaches. Cross selling 5+ speaking opportunity to existing customers. Managed the whole sales pipeline from prospecting to on boarding and taken care of after-sales services. Track record of filling webinars and conferences with maximum participants. Effective use of CRM tools and processes to track all sales activities and follow ups. Worked closely with marketing team in research activities in finding new channels for business exposures.
Transformation & Growth Multiplier
Smmart- True School for Entrepreneurs
Successfully sold 3 personality development programs, 9 E-learning coaching programs comprising 200 recorded videos, 3 Auto Pilot Organization program, Merchandise & Knowledge products of Santosh Nair through zoom presentation, outbound calling, emails, and consultation. Data mining to ensure that the prospect funnel is full with sufficient leads. Developed new accounts via Zauba Corp, LinkedIn, cold calling, emailing, webinar, social media communities & groups and references and maintained relationship with existing account. Interaction with all internal departments and customers to design, negotiate, and drive to close the deal.
Business Development Executive
Trio Corporations IT Services
Generating new business- Bringing new prospect through online portal ‘software suggest’ and making calls and fixing appointments to understand their requirement. Handling Software Demo Sessions- Giving software demos to client through ‘Anydesk’ and showing full functionality of all the features. Managing Client-Business Communication-Maintaining good reputation with existing clients by fulfilling their post software delivery requirement. Leading Internal Team- Keeping a proper record of all the on-going tasks in CRMand ensuring client’s requirement is fulfilled.
Client Relationship Officer
Expro Lab Infotech Pvt. Ltd
Business Development- Sold website, mobile app development and digital marketing services to more than 50 clients. Client Relationship- Turned 8 irate customers into happy clients. Track record of on-time project delivery. Managing and Leading Team Members- Allocating resources among team members and supervising the performance of team members with key emphasize on achieving client satisfaction and revenue targets. Project Management- Preparing PPT or project files for a proper documentation of client’s requirement. Designing a well- written project plan to help the team prepare for the obstacles they might encounter over the course of the project, help them understand the scope and timeframe of the project. End to end management of project deliverables-Delivering and implementing the project as per scheduled deadlines, extending post-implementation and maintenance support to client.
Digital Marketing Content Writer
Sketch web Solutions
Creative Writing – Article & Blog, Press Releases, Website content, Company presentations, Advertising posts. Digital Marketing-Promoting the public image of brands through social media platform.
Education
NSHM
MSc
Mass Comm, Advertisement & Journalism
Cotton University
B.A
English Honors