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Dignita Baruah

@dignitabaruah

Business Development Specialist | Sales Process Development | Operational Excellence | Customer Relationship Management | Project Management | Team Handling | International Sales |

Bangalore, IN

Eprenz- Entrepreneur’s NetworkNSHM

Dignita is a driven professional focused on delivering optimal customer journeys. She utilizes a collaborative and integrated approach to provide best-in-class customer solutions. She possesses the ability to influence stakeholders and ensure positive business outcomes.

Experience

Community & Business Development Manager

Eprenz- Entrepreneur’s Network

Apr 2021 - Apr 2022USA

Sold webinar/conference speaker slots, on-boarded paid coaches and members into the community, sold numerous E-Learning, Eprenz Partnership Model, and Profit Accelerator Software after successful zoom meetings, product demonstrations, and presentations. Lead generation through LinkedIn sales navigator, community engagement, networking, cold calling, LinkedIn messages, email, and participating events of EventBrite, Happy Neighborhood Project, social media post and marketing campaigns. Given the right business value to more than 100 entrepreneurs and 10 coaches. Cross selling 5+ speaking opportunity to existing customers. Managed the whole sales pipeline from prospecting to on boarding and taken care of after-sales services. Track record of filling webinars and conferences with maximum participants. Effective use of CRM tools and processes to track all sales activities and follow ups. Worked closely with marketing team in research activities in finding new channels for business exposures.

Transformation & Growth Multiplier

Smmart- True School for Entrepreneurs

Oct 2020 - Apr 2021Mumbai

Successfully sold 3 personality development programs, 9 E-learning coaching programs comprising 200 recorded videos, 3 Auto Pilot Organization program, Merchandise & Knowledge products of Santosh Nair through zoom presentation, outbound calling, emails, and consultation. Data mining to ensure that the prospect funnel is full with sufficient leads. Developed new accounts via Zauba Corp, LinkedIn, cold calling, emailing, webinar, social media communities & groups and references and maintained relationship with existing account. Interaction with all internal departments and customers to design, negotiate, and drive to close the deal.

Business Development Executive

Trio Corporations IT Services

Feb 2020 - Oct 2020Pune

Generating new business- Bringing new prospect through online portal ‘software suggest’ and making calls and fixing appointments to understand their requirement. Handling Software Demo Sessions- Giving software demos to client through ‘Anydesk’ and showing full functionality of all the features. Managing Client-Business Communication-Maintaining good reputation with existing clients by fulfilling their post software delivery requirement. Leading Internal Team- Keeping a proper record of all the on-going tasks in CRMand ensuring client’s requirement is fulfilled.

Client Relationship Officer

Expro Lab Infotech Pvt. Ltd

Mar 2017 - May 2019Kolkata

Business Development- Sold website, mobile app development and digital marketing services to more than 50 clients. Client Relationship- Turned 8 irate customers into happy clients. Track record of on-time project delivery. Managing and Leading Team Members- Allocating resources among team members and supervising the performance of team members with key emphasize on achieving client satisfaction and revenue targets. Project Management- Preparing PPT or project files for a proper documentation of client’s requirement. Designing a well- written project plan to help the team prepare for the obstacles they might encounter over the course of the project, help them understand the scope and timeframe of the project. End to end management of project deliverables-Delivering and implementing the project as per scheduled deadlines, extending post-implementation and maintenance support to client.

Digital Marketing Content Writer

Sketch web Solutions

Jan 2015 - Jul 2016Kolkata

Creative Writing – Article & Blog, Press Releases, Website content, Company presentations, Advertising posts. Digital Marketing-Promoting the public image of brands through social media platform.

Education

NSHM

MSc

Mass Comm, Advertisement & Journalism

Jan 2012 - Jan 2014

Cotton University

B.A

English Honors

Jan 2009 - Jan 2012

Skills

Business Development
Sales Process Development
Operational Excellence
Customer Relationship Management
Project Management
Team Handling
International Sales
Negotiation
Presentation
Lead Generation
CRM Management
Digital Marketing
Content Writing
Client Relationship Management