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SHUBHAM BINJOLA

@shubhambinjola

Business Development Associate

Delhi

ANALYTICS VIDHYAAAFT

Shubham Binjola is an experienced professional with a background in sales, business development, and customer relationship management. He has held roles involving counseling, lead generation, and direct sales for major educational platforms like Unacademy and Byju's. His experience also includes providing technical and service support at Amazon, demonstrating strong communication and problem-solving skills.

Experience

Sales/Counselor

ANALYTICS VIDHYA

•Sep 2022 - Jun 2023•GURUGRAM

Contact potential or existing customers to inform them about courses and programs using predefined scripts. Answer questions about courses and programs offered by Analytics Vidhya. Ask questions to understand customer needs/requirements and close sales. Handle grievances to preserve the company's reputation. Keep records of calls and sales and note useful information/feedback to increase conversion efficiency.

AAFT

•Mar 2022 - Jul 2022

Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department. Attending networking activities to research and connect with prospective clients. Maintaining meaningful relationships with existing clients to ensure that they are retained. Suggesting upgrades or added products and services that may be of interest to clients.

UNACADEMY

•Jul 2021 - Jan 2022

Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department. Attending networking activities to research and connect with prospective clients. Maintaining meaningful relationships with existing clients to ensure that they are retained. Suggesting upgrades or added products and services that may be of interest to clients. Crafting business proposals and contracts to draw in more revenue from clients.

Senior Educational Counselor / BDA

BYJU's-THINK AND LEARN PRIVATE LIMITED

•Jul 2020 - Mar 2021

Worked as a senior educational counselor. Have to connect with customers and provide counseling to the students. Field work [ direct sales]. Gets leads from the managers and connecting customers through AMEYO. have to travel to customer's place for catering the counseling sessions the Sessions.

AMAZON

•Feb 2019 - Apr 2020•NOIDA

Supporting customers, drivers, shippers, and Delivery Service Partners to ensure successful deliveries. Resolving technical tasks relating to Amazon’s website, Prime services and/or digital devices (Echo, Kindle etc.). Gathering intelligence to prevent any potential issues that may impact customer experience and delivery performance.

Education

AAFT

Jan 2016 - Jan 2019

12th

PCM

Jan 2015 - Jan 2016

DPS GHAZIABAD

10th CLASS

CBSE Board

Jan 2012 - Jan 2013

Skills

Direct Sales
Customer Counseling
Client Relationship Management
Business Development
Technical Support
Lead Generation
Grievance Handling