Sapna Kasotiya
@sapnakasotiya
Manager HR- US Payroll at Mindteck Ind
New Delhi
Professional with over 13 years of experience in the Service Industry, specializing in BPO operations and US payroll management. She possesses deep expertise in Payroll execution, Human Resource Systems, US Tax, and Benefits administration. Sapna has a proven track record in process transition, migration, and team leadership, having successfully managed operations for major firms like EXL Services and AonHewitt.
Experience
Manager HR- US Payroll
Mindteck Ind
Transitioned HR and Payroll activities from US to India. Responsible for new hire onboarding, I9 verification, benefits enrollment (medical, dental, vision, 401k), COBRA administration, and final pay calculations. Manages payroll validation in Paychex, PTO reporting, EEO reporting, and US-HR compliance audits.
Delivery Specialist Advanced (SME) in Payroll
AonHewitt
Served as Process SME for Overpayment, Retro, and Validation. Handled year-end processing and updated SOPs. Also worked as a Global HR Shared Service Executive handling queries regarding benefits, timekeeping, and job transfers. Transitioned payroll process from Mumbai to Delhi.
Lead Assistant Manager in US Payroll
EXL Services
Managed end-to-end payroll operations, including wage-base and tax adjustments, retro-compensation, and deductions. Led a team through performance monitoring and appraisals. Successfully transitioned payroll processes from the US to India and collaborated on changing payroll cycles from semi-monthly to biweekly.
Team Member (Customer Service)
Genpact
Handled customer queries regarding loans in an inbound call process.
Education
D. A, V.V University
M.B.A
Computer Management
D. A, V.V University
B.Sc.
Microbiology
C.B.S.E. Board
Intermediate (10+2)
Licenses & Certifications
Scrum Certification- CSM