Sakshi Tiwari

Preparing North India MIS of Motor and Non-Motor and Discrepancy MIS on the Daily Basis. Quality check of all policies, endorsement and coordination with agents and sales team. Taking care of Invoices and commission reaching to the Agent on time. Policy Issuance and smooth communication with all agents partners for the motor Insurance product. Resolve day to day issues and Queries. Facilitate distribution team for driving IMD Retention through reports and analytics. Coordination with internal department such as Under writer(U/W), Claims, Finance. Push the Renewal sales and improve the Renewal ratio by sharing daily MIS status report to the sales channel team and highlighting area to be focused upon, poor performers and other inputs. Working on Channel partners licensing documents and sending it Head office for processing.

Handling of the day-to-day loan operations activities, ensuring timely, accurate and reliable processing of loan disbursements, rate-fixing, preparation of funding advice, processing rollovers and collection of principal repayments, interest, and fees. Disbursal of Loan against Gold Jewelry operation for Term Loan and Overdraft (OD) Loan. Handling the CPU Authorization working. Ensuring that all files are disbursed as per TAT and monitoring and doing reduction in TAT as an ongoing activity. Doing single handed gold loan activities including Quick Data Entry, Valuation, Collection, Sourcing and Auction Process and Closure. Responsible for Error free smooth operation delivery and audit. Manage the direction, coordination, and evaluation of the internal Operations Department. Disbursal of Consumer Durable Loan (Physical+ Digital). Responsible for Retail Asset/ Retail Liability/Trade operation working. Loan Documents Management which includes its storage, reconciliation, audit and release. Multitasked and prioritized departmental functions to meet deadlines.

Responsible to maintain healthy product life cycle of vivo smartphones and track the performance of the different price category model and then develop/ adjust the strategies based on the result. Managing the Team of Nine Zones in Vivo Rajasthan, Support the zone analysis and provide the sales improvement advise doing Product life cycle analysis from time to time. Study the market trends according to the market movement report and market supervision data which help to understand movement of market. Do the inter-department coordination for the smooth launching of the product and implementation of the processes. Analyze the internal and external environment and organize the goal to achieve the path by forecasting. Doing the competition management study from time to time and analyzing their business strategies to determine their strengths and weaknesses relative to my business or offering. Analyzing the achievement of each product target for entire Rajasthan by coordinating with regional teammates. Work as a product guardian and coordinate with the state team to execute all strategies properly. Projects Handled: New Product Launch for flagship models including Y, V and X series models. Product Sales Strategy Development Program to enhance the skills and competencies of the team. Handled the prestigious Diwali project worth of 1cr and successfully completed in scheduled timelines and received best project management appreciation from the Department Head. Learning and Development projects for the team. Project In charge (North zone) of the Agent Partner Channel (APC) in Motor Insurance which includes the key responsibility area of Partnership management, sales and target, training and support, performance analysis, innovation, reporting, market insights.

Analyzing the customer concern about the product and service at HDFC Bank. Evaluating overall satisfaction level of customer regarding product and service which is being offered by the bank. Educating the customer about various investment plans. Work in teller counter, record of all transactions happened during the day.