SAIMA SHAIKH
@saimashaikh
Soft Ware Compliance Executive at ARK Infosolutions PVT. LTD.
Mumbai
Saima Shaikh is a results-driven professional with 4.5 years of experience in IT Sales and Business Development. She possesses expertise in data sourcing, lead generation, and formulating sales strategies to drive revenue growth. Additionally, she has demonstrated strong leadership skills, having managed teams and overseen compliance processes.
Experience
Soft Ware Compliance Executive / I.T. Sales
ARK Infosolutions PVT. LTD.
Sourcing data from multiple resources and new companies to grow the business and generate revenue. Generating leads with the help of data sourcing and cold calling to convert into closer. Updating all details SFDC Portal to maintain all customers licensed record. Formulating sales strategy & planning to augment revenues, profitability, and growth. Reporting to Chief Manager - Sales for day to day sales generated & target achieved.
Business Development Executive
K Sera Sera Box Office Pvt. Ltd
Serving as part of the steering committee for developing a strategic plan to advance company’s mission and objectives and to promote revenue, profitability & growth. Calling on leads generated through digital marketing for their appointment booking. Reporting to Chief Manager - Sales for day to day sales generated & target achieved. Formulating sales strategy & planning to augment revenues, profitability, and growth.
Team Leader / Tele Sales
Intelenet Global Services
Handling team of 17 CSA. Managing, Motivating, Training staff to ensure set target is achieved. Monitoring ACT (Average Call Talk time), QS (Quality Score), SLA (Service Level Agreement) etc. Led initiatives to motivate team members (through contest / incentives schemes). Preparing all MIS reports related to daily escalation received & resolution given to project head. Review mechanism implemented to monitor team members.
Education
Mumbai University
B. Com
Commerce
B. Com degree.
Maharashtra Board
HSC examination
Passed HSC examination.