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RAKESH SHARMA

@rakeshsharma

Senior Business Analyst at Odessa Solutions

Ahmedabad, Gujarat

Odessa SolutionsSDM Institute of Management Development

Rakesh Sharma is a Fintech professional with over six years of experience across BFSI, startups, and international firms. He specializes in business analysis, requirement gathering, and product strategy, with a proven track record in SDLC and Agile methodologies. Rakesh has successfully led complex projects, improved operational efficiency, and managed diverse client portfolios to drive business growth.

Experience

Senior Business Analyst

Odessa Solutions

•Feb 2023 - Present•Ahmedabad, Gujarat

Analyzed and decomposed complex client requests into actionable parts. Utilized JIRA for project tracking. Conducted client interviews for requirement gathering. Designed solutions for complex requirements achieving 100% approval rating. Performed data mapping and testing, reducing post-release bugs by 60%. Acted as Customer Success Manager for a large US Bank project, reducing new bug reports by 78%.

Strategy and Business

AdvaRisk

•Nov 2019 - Feb 2023

Managed a portfolio of 40+ client accounts with an NPS exceeding 8.5. Mentored associate BAs in design and user stories. Led approach finalization for large requirements resulting in 100+ user stories. Transformed report formats using UI/UX principles. Developed market research and proposals to drive business growth.

Divisional Manager

IIFL Finance

•May 2019 - Nov 2019

Managed 8 branches and a team of 24 with zero customer loan defaults. Achieved quarterly targets with near-zero attrition. Identified new locations for branch expansion and ensured branch safety and security. Worked on LMS applications like Br.Net and GLOW.

Management Trainee

AdvaRisk

•Apr 2016 - Mar 2017

Managing CorpData product's business, content, customer success and strategy.

Education

SDM Institute of Management Development

Master of Business Administration

Jun 2017 - Apr 2019

JG College of Commerce

Bachelors of Commerce

Jun 2012 - Apr 2015

Skills

Business Analysis
Client Interaction
Requirement Gathering
Design
SDLC
Agile
Team Leadership
Product Strategy
JIRA
Zephyr
SQL
Excel
Visio
Confluence
Atlassian
UI/UX
Market Research
Loan Origination Systems