KUSH LUHAR

Lead the development and implementation of 15+ new features for our grocery delivery app, resulting in an increase in 30% user engagement and customer retention. Achieved a 95% customer satisfaction rating. Lead 6 mobile applications covering consumer, delivery and stores on Android and iOS. Directed cross-functional QA teams in implementing advanced testing methodologies and continuous integration; identified and resolved 60% more defects pre-release, significantly enhancing product reliability and market readiness. Collaborated with cross-functional teams including design, engineering, marketing, and operations to define product requirements and ensure successful product launches. Played an active role in ideation, and continual enhancement of the product based on customer feedback and business objectives. Conducted A/B tests to optimize user experience and drive product improvements. Worked closely with the UI/UX team to revamp the entire UI designs and user experience of mobile and web applications that help reducing the onboarding process time by 80%. Translated product vision into structured deliverables by crafting detailed use cases, workflows, epics, user stories, tasks, and product wireframes; improved development efficiency by 35%, reduced time-to-market by 20% and reduce in bugs by 25%. Approving the UX designs for new product development and enhancements. Track industry and market trend to continually assess and enhance product and the user experience. Responsible for imparting training and designing post launch support process for internal stakeholders within the organization. Creating deployment documents for the released features that reduces the stakeholder’s dependencies to 100% for explaining the deployed features.

Led the development and launch of a new service offering, resulting in an increase in revenue and an increase in customer satisfaction. Helped in cutting the client’s operational cost by 30%. Collaborated with cross-functional teams, including engineering, sales, and customer support, to define product requirements and ensure successful service delivery. Conducted market research and competitive analysis to identify trends and opportunities for innovation for the product in the service industry. Successfully managed the product lifecycle from ideation to launch, exceeding revenue targets by 10%. Prioritizing features and enhancements based on customer feedback and business objectives. Implemented agile product development methodologies, including user story mapping and sprint planning, to deliver high-quality services on time. Established strategic partnerships with key clients and vendors to enhance our service offering and drive business growth. Translate product ideas and vision into actionable work including use cases, workflows, epics, user stories, tasks, and product wireframes. Orchestrated the entire design prototyping, product development, and testing phases, ensuring timely launch which resulted in a 25% increase in user engagement and a 15% boost in revenue within the first quarter. Managed a highly effective product development team consisting of technical team, developers and QA. Served as liaison between customers and multiple teams to establish business requirements and create functional specifications. Owned the product roadmap and met the deadlines by proactively identifying the mitigating any roadblocks. Owned the planning and scheduling of two-week sprints and clearly articulated the product vision to the engineering team which results in hitting a product goal as defined. Identify the product gaps and come up with the proposed solutions which boost to improve the user participation towards the product. Conducting a walkthrough with respective sta