Priyanka Jadhav
@priyankajadhav
Technical Business Analyst at Wipro
Mumbai, Maharashtra, India
Priyanka Jadhav is a Technical Business Analyst with over eight years of experience in business operations, Scrum, and Agile methodologies. Currently at Wipro, she specializes in translating high-level business requirements into technical specifications and managing complex project backlogs. She is a certified PRINCE2 professional with a strong background in data validation, risk management, and cross-functional team collaboration across various domains.
Experience
Technical Business Analyst
Wipro
Working closely with product owners and functional stakeholders to turn high level business requirements into technical specifications and stories. Contributing towards design, development and delivery of high quality, secure, scalable software solutions. Defining end to end solutions for new customers and workflows. Collaborating with cross-functional agile teams including developers, QA, and PMs. Experience on various projects in Credit Risk, Wealth Management and Supply Chain domains. Participating and signing off in UATs.
Spacial Data Specialist II - Scrum Master
HERE Technologies
Worked on Quality check for distinct stages of a digital map. Ensuring Agile practices and scrum framework are observed. Facilitated daily scrum, sprint planning, sprint review and retrospective. Created epics and user stories on JIRA. Experience in data validation using SQL and Excel. Prepared test cases and performed unit/regression testing. Coordinated team initiatives to meet customer needs.
Customer Executive Associate
TATA Business Support Service
Managing consumer concerns and ensuring excellent service standards. Responding to customer inquiries via phone, email, and chat. Resolving customer complaints and collaborating with other departments to ensure satisfaction.
Bank Clerk Internship
NKGSB Corporative Bank
Used data entry skills to accurately document and input statements. Completed administrative functions including mail sorting and scanning. Responded to customer concerns and questions.
Education
Welingkar institute of management
PGDM
Human Resource Development
Pillai College of Arts, Commerce & Science
BMS
Management
Maharashtra State Board of Secondary and Higher Secondary Education
HSC
Mumbai, Maharashtra, India
Licenses & Certifications
Prince 2 (Project Management)
Power BI