Priti Tiwari

Ensure that all the service deliveries are carried out as per the contractual terms & condition agreed upon. Arranging manpower. Making slots as per clients preference. With the client. Drafting new contracts as per requirement. Forms to be filled up by new clients for the services to be availed. A proper record to be maintained of exciting as well as new clients. Implement best practice procedure in the line with company policy. Ensure that the data required or the raising invoice is sent to the accounts department. Keep track on all the invoices and challan within each site in the state. Ensure that all the sites are at their optimum staff strength. Appointing new staff on requirement. Maintaining Minutes of Meetings (MOM) of all the discussion and meeting occurs with the team. Ensure client retention. Maintain excellent customer service at all times. Stay in close communication on with the client or all issues regarding services additional business new initiatives. Timely address of all the issues with pertaining to the clients and the operations. Develop suitable operational strategy to address increase in cost. Adherence should be in proper formal with proper grooming. Handle clients’ complaints and resolve it with office team with appropriate solution within the time limits. Generate business volume. Study on daily time slot of housekeeping staff to improve service quality. Invoice preparation on time so that the revenue can be calculated before 7th of every month. Conducting and Attending the meetings regarding Business proposal and sharing the copy of record to HO, Team Member(if required) and Reporting Head. Day to Day report EDC and petty cash report to HO and Accounts Department. Day to day site operational report to HO

Recruitment. Check report of all recruiters. Report of all the branches. Taking interview. Evaluation. Document verification. Job confirmation. Induction. Joining formalities. Conducting meeting. Record of all employees. Admin support.