Prateek Malhotra

Meeting sales goals, selling to customer needs, financial skills, documentation skills, scheduling. Processing payment for product or service and maintaining customer preference records. Assisting customers in selecting products/service, answering questions, and checking for stock and availability. Attending special training on new products/service. Developing buyers by maintaining rapport with previous customers and suggesting trade-ins. Greeting drop-ins, responding to inquiries, and recommending sales campaigns and promotions.

Closed sales by overcoming objections and negotiating prices. Demonstrated automobiles by explaining characteristics, capabilities, and features. Completed sale-purchase contracts, explained provisions, and offered warranties and services. Updated job knowledge by participating in educational opportunities. Compared and contrasted competitive models and followed up with customers while recommending sales campaigns and promotions. Built rapport with customers.

Responsible for monthly and yearly targets for self and team. Greeting and actively listening to customers to uncover purchasing needs. Maintaining contact with customers via email, phone calls, and regular updates on promotional offers. Demonstrating vehicle functionality, explaining options, accompanying prospective customers on test drives, and explaining associated costs. Coordinating marketing strategies with sales, financial, public relations, and production departments. Keeping informed of marketing strategies and trends. Executing online marketing and sales campaigns amongst prospects.

Oversaw daily business operations. Maintained electronics area by stocking or rotating merchandise, removing damaged goods, and pricing merchandise. Performed customer service by acknowledging customer needs. Managed hiring, firing, and employee management. Managed marketing, bookkeeping, payroll, and advertising functions. Studied the industry market and kept abreast of new trends.

Created and implemented processes or programs to ensure success. Facilitated senior leadership meetings by planning agendas, previewing, and critiquing presentations and reports. Assisted heads in developing key messages and scripts for discussions. Managed operating expenses by taking accountability for forecasting, accruals, and results. Reviewed and approved expenses.