Prasanta Pera

Managed operations and expansion for the Surgery Vertical across the entire Odisha region. Responsibilities included reviewing sales and customer concerns, prioritizing the product roadmap, onboarding hospitals and surgeons, and managing a team of 15 doctors and healthcare professionals. Directly responsible for City P&L and collaborating with sales, marketing, and support teams to launch products.

Responsible for identifying and onboarding new multispecialty hospitals and providing Network Management through coordination with service providers (General Physician, Hospitals, Clinics & Doctors) and internal stakeholders. Involved negotiating commercial agreements and identifying providers based on business requirements.

Led business expansion across different cities in Orissa, managing a team of sales associates. Focused on driving adoption of the premium subscription version, acquiring customers, growing customer basket size, and developing the business to show month-on-month revenue increase. Responsible for City P&L.

Achieved a surplus of 115 Saleable Room Nights by leveraging local sources and cross-functional team coordination. Improved 'Unhappy Ratings' through data analysis and generated/converted 21% leads by demonstrating value proposition to potential partners.

Led a team of 6 for client acquisition in rural areas, acquiring 120 new clients for Demat accounts. Educated existing clients about mutual funds, wealth products, and real estate, and coordinated with cross-functional teams.

Upsold 1.4 Crore worth of Mutual Funds and 12,00,000 worth of Life Insurance products. Managed customer profiles and provided investment advisory by understanding future fund requirements.