PRANAV MISHRA

Cultivating and sustaining strong relationships with clients from the Open Network for Digital Commerce (ONDC), ensuring their needs and expectations are met with precision. Leading engaging demos for clients from the Small Farmers' Agribusiness Consortium (SFAC) and ONDC. Managing project tracking and issue resolution through Jira. Leading a diverse team of professionals, providing mentorship and fostering a collaborative work culture. Collaborating with technical teams to design comprehensive solutions that address business needs. Acting as the primary point of contact for clients, building and maintaining strong relationships through regular communication and proactive problem-solving.

Crafted and executed detailed project plans and timelines, ensuring seamless coordination among team members, stakeholders, and vendors. Proactively identified risks and developed mitigation strategies. Managed project resources, optimizing personnel, materials, and equipment allocation. Proficient in various testing methodologies, including Manual, Functional, Regression, Integration, and User Acceptance Testing (UAT). Executed functional, regression, integration, and user acceptance testing for web and mobile applications. Developed and maintained robust test documentation, ensuring transparency and traceability throughout the testing process.

Gained a thorough understanding of the project lifecycle to effectively plan and execute testing strategies. Mitigated business risks through timely and precise execution of manual test cases. Developed and executed formal test plans while adhering to budget and schedule constraints. Documented software product defects and tracked them through to resolution. Managed the end-to-end process of Customer Complex Service Requests, ensuring timely resolution. Led a QC team in Dehradun, performing final quality checks on all websites and random products.