Poonam Ghode
@poonamghode
CRM Professional in Customer Support, Management, and Business Development
Nagpur
Poonam Ghode is a CRM Professional with nearly four years of experience specializing in Customer Support, Business Development, and Channel Distribution Management. Expertise includes handling contracts and tender reviews, coordinating marketing support, and managing commercial and technical queries. The candidate also possesses experience in assisting with HR functions, including payroll processing, attendance management, and coordinating QMS implementation.
Experience
Executive – Customer Support
Walmark Meditech Pvt. Limited
Responsibilities included coordination with Team Leads for Channel Partners, finalizing T&C and contract documents, reviewing tenders, ensuring timely order booking and follow-up, handling correspondence, updating company policies, and coordinating with cross-functional teams for technical queries and product complaints.
Officer (Customer Support)
Pix Transmissions Limited
Financial Planning Consultant
Aviva Life insurance
Admin In charge
ICICI Prudential
Education
Nagpur University
M.Com.
Nagpur University
M.C.M.
Nagpur University
P.G.D.C.C.A.
Nagpur University
B.Com.
Nagpur University
Diploma in German Language
Licenses & Certifications
Internal Auditor training 9001-2008