PHANIRAJA IYALAVAJJALLA

Worked closely with the CEO in planning, analyzing, adapting and gaining presence of 500apps’ products into an ever-changing SaaS ecosystem. Played a major role in forging partnerships with industry giants like Facebook, Google, Microsoft, Zoho, Twilio and several SaaS players. Ensured that 500apps’ products are listed on marketplaces of all the major SaaS products. Managed 500apps.com’s B2B sales team and expanded their footprint into the North America, Europe, Brazil, Southern Africa and the Middle East. Worked with the internal developers in creating a foolproof methodology that ensures that we meet the approval criteria for our apps to be listed on several marketplaces.

Partner of Synactive Group and Hutchinson Group. Major Accomplishments: Through our marketing efforts we won a support contract in MAPICS (INFOR XA ERP) Hutchinson Group France for two years to the tune of Euro 700,000. Developed several apps for start-ups (Fintech, e-commerce, trading) across India and USA using UI based solutions for SAP users. (While competing with SAP Fiori based solutions).

Infiniti Tech Labs is an SAP partner, I headed the international business and expanded their presence in Sri Lanka, Middle East and Africa. Major Accomplishments: Helped the company in rendering its services in Sri Lanka, the Middle East and Africa. Key Deliverables: Spearheaded a team dedicated to international sales and in promoting the services provided by the company including SAP implementation, support and their Business Intelligence product.

Significantly enhanced revenue for the organization through launch of new products into the market and restructuring existing product lines aligned to market trends. Key Deliverables: Define and implement strategies aimed at retention/ enhancement of existing market share. Collaborate with the marketing team in finalization of market penetration strategies based on collated market intelligence on competition and other market trends. Build/ maintain productive business relationship with key decision makers across existing client as well as prospect organizations for identification and development of new business opportunities. Provide leadership to a team of 20 inside sales representatives in accomplishment of business targets through qualitative service delivery. Monitor performance of team members and render productivity enhancement feedback. Conduct training sessions for team members based on identified training needs. Organize product presentations, seminars, web demonstrations for business prospects and new hires including product related trainings for new hires, customers, and partners.

Instrumental in acquiring several major governments deals worth $2.4 Million for the organization. Key Deliverables: Spearheaded team efforts in accomplishment of annual business quota for the African office across all project lines. Restructured business plans based on collated market intelligence on competition and other market trends. Groomed/ mentored team members in accomplishment of business targets across various calling & marketing campaigns. Maintained regular interaction with the Vice President pertaining to day-to-day business decision making. Organized shadowing, agent feedback and training sessions aimed at development of sales volume. Managed various operational and administrative aspects of the sales team. Prepared and ensured compliance to annual operating budget in setting up a high performing sales team. Worked as point of contact between Botswana and US office pertaining to day-to-day business operations. Guided team members in resolution of escalated issues and closure of critical business deals. Developed strategic business relationship with major accounts across the target market segment. Rendered qualitative onsite/ online presentations and demonstrations for clients based on business requirements. Enhanced client satisfaction through prompt resolution of issues and qualitative service delivery. Optimized resource utilization and streamlined processes to enhance productivity as well as productivity. Represented the organization at various domestic and international tradeshows to enhance brand awareness and set up strategic partnerships. Set up and managed telesales policies and objectives for the team aligned to organizational business objectives. Involved in renewal of existing clients, generating up-sells to surpass revenue quotas and manage personal revenue pipeline to enhance business opportunities. Collaborated with the internal technology and product development team to development of revenue generation and market retention strategies.

Collaborated with the sales team in accomplishment of business targets through qualitative service delivery. Organized, participated, and imparted process related trainings prior to start of programs. Monitored and calibrated calls to ensure compliance to quality standards.

Worked on accomplishment of business target in the target market segment. Rendered customized solutions to clients based on understanding of business requirements.