Nipun Madan

Responsible for the successful and timely completion of human resource related projects. Led Due Diligence for HRO-Talent Acquisition, Payroll, EOS & HR reports-Data analytics for a Middle East client. Conducted HR research, analyzed key trends, and assessed system functionality and efficiency to implement improvements for smooth migration of new processes. Proposed SLA/KPIs and supported end-to-end transition for successful process migration.

Managed successful project transitions for 4 major government departments of the UK for HR & Payroll processes. Directed operations for SSCL (UK based client), enhancing manual reporting to RPA using UI Path and automating onboarding processes using Blue Prism. Managed Pre-Payroll, Post Payroll, and Payroll runs on Oracle platform, ensuring accuracy and conducting internal process audits. Acted as Business continuity Champion, preparing POAPs, BIA, CRP, and conducting BCP tests.

Provided support for an independent Service Line, serving as a central point of contact for DCR management. Acted as Project Coordinator, facilitating activities between the team and key clients. Managed PMO support, including maintaining Governance trackers, coordinating project management dashboards, and handling RAID logs for various accounts.

Managed overall operations for a water utility business for a UK based client (Thames Water). Responsible for allocating targets, supervising, and mentoring team members. Led the transition of a new service line and worked as a representative for Business Transformation, applying Six Sigma practices for continuous improvement.