Madhur Rai

Single point of contact for all Services, Vendors, and AMC Vendors and for all occupants. Direct the planning and delivery of all facility related and administrative support services and activities at the site on a day-to-day basis. Responsible for overall upkeep of the site to high standards of operations, maintenance and cleanliness.

Handling JLL premier client - Amazon India (Noida- CS campus) with 6 floors and estimated area of 156,000 sq ft of covered area, responsible for the management of a wide range of issues, from strategic contracts management to input on day-to-day operations.

Established a restaurant business plan by surveying demand, identifying competitors, and preparing financial, marketing, and sales projections. Supervised purchasing and negotiated prices with vendors & suppliers.

Headed a team of 8-10 Sales managers as the Retention head. Primary job included updating clients about current market news (Economic, Financial & political events). Compiled data of financial trading instruments and conducted daily briefings and analysis.

Handling Rooms Division and assisting the General Manager in day-to-day working. Responsible for monitoring, supervising & assisting control & co-ordination of all core departments in the hotel.

Part of the Pre-opening team, responsible for manpower planning, setup for systems & standard operating procedures, and supervising smooth operations of the lounge bar.

Provided personalized, exclusive Butler service, serving guests with an unimaginably supreme standard of service & luxury.

Independently handled & supervised food & beverage operations. Responsibilities included guest interactions, standardization of services, hiring, and revenue reports.

Multi skilled job profile, handling guest services at the Executive floors, including complimentaries like Airport transfers, Breakfast buffet & Evening Hi-Tea with Cocktails.