Default profile banner
NJ

Nikita Jain

@nikitajain

Business Development Manager at Kockpit Analytics Pvt Ltd

New Delhi

Kockpit Analytics Pvt LtdCMJ University

Nikita Jain is an experienced sales professional with a strong background in business development and inside sales. She has a proven track record in generating revenue, managing enterprise accounts, and handling end-to-end sales cycles for various solutions, including SAAS and Salesforce. Her expertise includes client servicing, team management, and building long-term client relationships.

Experience

Business Development Manager

Kockpit Analytics Pvt Ltd

•Oct 2021 - Present

Setting goals and developing plans for business growth; Focusing and Implementing Revenue growth; Developing quotes and proposals for prospective clients; Enterprise Accounts Management; Key Accounts Management; Team Management; Keep records of sales, revenue, invoices etc.; Build long-term relationships with new and existing customers; End to end sales activities; Brand promotions; Client Servicing

Inside sales Specialist

Kockpit Analytics Pvt Ltd

•Oct 2020 - Oct 2021

Inside sales; Generating meetings; software selling; Providing the Required information and taking the process ahead in the right manner after checking for their specific requirements; Client servicing and grievance handling; Arranging webinars; Maintenance of reports; Timely update and follow up; Generating business in terms of monitory; Taking marketing initiatives; Pre calling activities; Taking part in all end to end sales activities; Brand promotions; Marketing Activities; Qualifying leads

Asst. Manager Inside sales

Icon Technocloud Pvt Ltd

•Feb 2020 - Aug 2020

Inside sales; Salesforce solutions; CRM, Service cloud, software selling; Being a mediator between Salesforce group and icon group; Providing the Required information and taking the process ahead in the right manner after checking for their specific requirements; Client servicing and grievance handling; Arranging webinars; Maintenance of reports; Timely update and follow up; Generating business in terms of monitory

Inside sales specialist

Libsys Ltd

•May 2019 - Nov 2019

Inside sales Cycle; Software sales-omnichannel solutions; Team Leading; Client servicing and grievance handling; Drafting letter and emailers; Resolving queries through email and teleconversation; Maintenance of reports; Timely update and follow up; Generating business in terms of monitory

Sr. Telesales executive

Unicommerce E-solutions Pvt Ltd

•Mar 2015 - Apr 2019

End to End Inside Sales Cycle; Software selling (SAAS Solution); Handling and resolving client grievances; Resolving queries via chat, e-mails and telephonic conversations; To play highly supportive role to the operation head in creating the great work place for all; Drafting letters and e-mailers; Generating business through telecommunication; Maintaining the clients report; Generating new business in terms of monetary basis; Post and pre-sales services; Timely updates and follow ups.

Sr. Process Manager

Takeoff Worldwide Inc

•Jan 2012 - Nov 2014

Handling entire backend operations including documentation; Complete administrative work; Preparing agreements and MOUs; Handling and resolving client grievances; Client servicing; Resolving queries via e-mails and telephonic conversations; Reviewing, maintaining and updating proper files and coordinating between the departments; Drafting letters and e-mailers

Corporate Relationship Executive

Delhi Institute of Management & Research

•Feb 2010 - Jan 2012

Generating business through telecommunication for enrollment of students; Maintaining the clients report; Generating new business in terms of monetary basis; Telecommunication with all customers and face to face counseling; Timely updates and follow ups; Timely visits and updates from corporate partners for generating more lead

Education

CMJ University

Bachelor of commerce

Vidya Niketan Sr.Secondary School

12th

CBSE board

Vidya Niketan Sr.Secondary School

10th

CBSE board

Skills

Business Development
Inside Sales
Client Servicing
CRM (Salesforce.com)
Software Selling
Lead Generation
Account Management
Proposal Development
MS-Excel
MS-Word
Team Management