Neville Patrao

@nevillepatrao

Senior Customer Success Executive at Kapital Data Corp

Mangalore, Karnataka

www.linkedin.com/in/nevillepatrao

Kapital Data CorpInstitute of Hotel Management

Neville is a conscientious business development specialist with over two years of experience. He excels at fostering client loyalty and guaranteeing long-term client retention by delivering product information and resolving client difficulties. He is skilled in assisting sales teams to successfully generate revenue and meet targets.

Experience

Senior Customer Success Executive

Kapital Data Corp

•Invalid Date - Present•Mangalore, Karnataka

Led and oversaw the Salesforce Practice, assisting clients in finding quality Salesforce Talent. Generated gross revenue of over $350K. Worked with clients including California State University, Wyndham Hotels, Fidelity Investments, and Massachusetts Institute of Technology. Trained team members on cold-calling strategies. Formulated growth strategies for existing enterprise accounts. Onboarded, managed, and trained a team of client success executives.

Operations Intern

Coppernicus Electric Bicycles

•Invalid Date - Invalid Date•Mangalore, Karnataka

Performed cross-functional duties across Sales, Production, Customer Service, and Marketing. Created and established a social media presence. Managed events showcasing the product. Initiated cold calls to Indian retailers and potential clients. Led lead generation efforts.

Education

Institute of Hotel Management

B.Sc

Hospitality & Hotel Administration

Invalid Date

Licenses & Certifications

Digital Marketing Certification

• No expiration

Sales: Closing Strategies & Customer Success

• No expiration

Sales: Cold Email Prospecting

• No expiration

Sales Strategies

• No expiration

Sales: Cold Calling

• No expiration

Skills

Communication skills

Negotiation

Cold Calling

Leadership Experience

Training & Development

Closing

Lead Generation

Customer Relationship Management

Account Management