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KUMARI PINKIKP

KUMARI PINKI

@kumaripinki

BUSINESS ANALYST/RPA at Pinnacle big way LLC

Gurugram, India

https://www.linkedin.com/in/pinki-c-337519148/

Pinnacle big way LLCNMIMS

Experienced Business Analyst with over 5 years of expertise in comprehensive Business Analysis and Product Management, proficient in managing entire project lifecycles. Capable in gathering and analyzing requirements, utilizing Agile methodologies, and enhancing business performance metrics. A committed job seeker with a history of meeting company needs with consistent and organized practices.

Experience

BUSINESS ANALYST/RPA

Pinnacle big way LLC

•Invalid Date - Invalid Date•Gurgaon

Collaborated with stakeholders across departments to define requirements for new projects. Provided technical support during user acceptance testing cycles. Analyzed existing systems and processes to identify areas of improvement. Drafted functional specifications documents outlining project scope, objectives and deliverables. Identified opportunities for cost savings through process automation initiatives. Created detailed process flows and user stories to document system requirements and design solutions.

BUSINESS ANALYST/PROJECT COORDINATOR

Akounto Pvt.Ltd

•Invalid Date - Invalid Date•Gurgaon

Monitored project timelines and budgets by tracking milestones, deliverables, tasks. Gathered feedback from end users regarding usability issues related to applications or systems. Prepared documentation summarizing findings from stakeholder meetings and workshops. Managed projects and served as primary liaison between client and multiple internal groups. Conducted detailed business analysis, outlining problems, opportunities, and solutions. Defined business requirements and reported them back to stakeholders. Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports. Verified patient's insurance coverage for prescription drugs. Processed insurance claims forms. Coordinated insurance authorizations and billing processes. Designed test plans, scenarios, scripts, cases, and results matrices. Assessed potential risks and implemented risk control measures. Mapped and documented interfaces between legacy and new systems. Delivered timely support by tracking issues. Prepared business proposals and presentations. Conducted research into competitive offerings within the SaaS industry. Provided technical support to customers using SaaS products. Participated in conferences focused on Azure PaaS and SaaS offerings. Analyzed and identified customer requirements for configuration of SAP FICO modules.

BUSINESS ANALYST/TEAM LEADER

Revinfotech

•Invalid Date - Invalid Date•Gurgaon, India

BDM/BUSINESS ANALYST

Delaine tech

•Invalid Date - Invalid Date•Gurgaon, India

BUSINESS ANALYST

Mn4soft

•Invalid Date - Invalid Date•Jaipur, India

Analyzed existing systems and processes to identify areas of improvement. Gathered feedback from end users regarding usability issues. Monitored project timelines and budgets. Drafted functional specifications documents. Prepared documentation summarizing findings from stakeholder meetings. Created detailed process flows and user stories. Investigated potential use cases where blockchain technology can add value. Integrated artificial intelligence components into existing applications. Maintained updates on NetSuite modules. Coordinated with medical professionals. Created comprehensive presentations outlining product features. Analyzed market trends and competitor strategies. Negotiated contracts and managed client relationships. Developed innovative solutions for customer challenges. Provided technical support to customers. Created templates to standardize document formatting. Assisted in developing processes for document management systems. Provided support and guidance to colleagues. Facilitated communication between departments. Documented project objectives, scope, timeline, risks, and dependencies.

Education

NMIMS

MBA

Information Technology Project Management

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Sikkim State University

BCA

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Licenses & Certifications

BI Analyst

Udemy

Issued: Jan 2022

An Agile Business Analyst in Scrum

IIBA Udemy

Issued: Jan 2022

PMP

Udemy

Issued: Jan 2024

Skills

Business process analysis
Requirement gathering
Documentation
BRD
FRD
SRS
Stakeholder management
Project management
User Acceptance Testing (UAT)
Strategic planning
Business process mapping
Root Cause analysis
Gap Analysis
Scope Management
Change Management
Risk Assessment
Release Planning
SDLC
Agile
JIRA
Excel
Visio
Lucid chart
Balsamiq
Confluence
Chat GPT
Leadsquared
draw.io
blockchain
RPA
Power BI
SQL
UML
Azure Board