Harshit Jain

Ensured seamless communication between a Global Banking organization and the delivery team, guaranteeing a thorough understanding and analysis of client requirements. Led a team of 6 members and spearheaded multiple projects as a Project Lead, actively engaging in diverse Project Management tasks. Proactively engaged in a client-facing role, specializing in requirement analysis, compelling demonstrations, meticulous documentation, impactful presentations, strategic planning, and comprehensive validation processes. Collaborated with a global Facility Management Service, showcasing expertise in comprehending client requirements, and conducting detailed requirement analysis. Played a pivotal role in data modeling, source-to-data mapping, project work planning, sprint planning, task assignment and tracking, ensuring end-to-end delivery, and meeting critical weekly milestones. Actively participated in strategic project management tasks, combining effective communication, team leadership, client-focused expertise, global collaboration, and meticulous data management to ensure successful project outcomes.

Bridged the gap between a Global Healthcare Tech org and the delivery team, facilitating effective comprehension and analysis of the client's requirements. Interfaced and coordinated with client engagement partners to understand the RFP/RFI requirements, while engaging and interacting with multiple internal teams to design and formulate accurate responses. Analyzed customer requirement on Cloverleaf tool and facilitated deployment of required changes by engaging with delivery team. Used an analytical tool (Cloverleaf) for creating, cloning, installation of new interfaces and HL7 Mapping for generating export file. Conducted root cause analysis to understand the proposed solution before sharing it with customer and to formulate countermeasures to business mistakes and improve operations. Effectively documented BRD, FRD, and CCD, ensuring accuracy and facilitating streamlined communication and decision-making. Setup periodic cadence with delivery team to provide customer feedback and review test cases to ensure 100% coverage of customer requirement.

Steered backend development and Quality assurance of contact center BU for a $50B global tech conglomerate. Worked in Java for end-to-end maintenance of product; Incorporated customer's feedback to fix bugs with a turnaround of 14 days. Managed load runs & test bed issues while successfully driving 99.99% load run result. Assumed ownership of end-to-end testing for the product's new version release. Completed Proof of Concept on “Asset Tracking System” using Python and Django Framework. Spearheaded backend development of application to track asset details (from request to issuing). Carried stakeholder management for product improvement.

Learned Java (Basic Libraries and Database connectivity), OOPS, Designing of GUI using Swing, MYSQL Server, Problem Analysis, Designing, Developing Project, Documentation.

Worked on PCB fabrication and studied its layout and Surface Mount Technology. Studied various types of radars and antennas manufactured by BEL.