Kajal Gupta
@kajal_gupta
Student Support & Admissions Officer at Aakash-Byju's
Lucknow, Uttar Pradesh
Kajal Gupta is an experienced sales and marketing professional specializing in the education sector. She possesses a proven background in branding, customer acquisition, and relationship management. Her expertise includes business development, strategic planning, and managing the full sales cycle, demonstrated through roles at Aakash-Byju's and Bankedge.
Experience
Student Support & Admissions Officer
Aakash-Byju's
Counseling Students and parents about courses available and competition exams landscape. Interaction with students and parents on routine basis for giving them good customer service experience. Managing fee collection & fee software for different programs. Monitor class schedules to ensure smooth running of classes. Handling assigned administrative responsibilities. Looking after the closure of lead.
Academic Advisor
Bankedge
Looked after entire sales cycle starting from lead generation to its closure. Maintaining healthy relations with clients. Approach any situation with patience and natural empathy & introduce students to personalized learning. Work relentlessly for achieving and exceeding business targets. Handling of Customer Resource Management (CRM) tool and sensitive student-related data with utmost responsibility and care.
Client Relationship Officer
Hinduja Global Solutions
Concise communication over email, phone, and in-person. Meticulous attention to detail and analytical skills. Checking, Verification of bills, supporting documents, relevant approvals. Obtaining proper information and data regarding invoice payments.
Education
Shri Jai Narayan PG College
Master of Commerce
Lucknow University
Bachelor of Commerce
Navyug Radiance School
Intermediate
Navyug Radiance School
High School
Licenses & Certifications
CCC (Course on Computer Concepts )
Google Certified- Fundamentals Of Digital Marketing