Jubeen Zaidi

Responsible for the ERP & CRM software sales. Meeting with clients, delivering presentations and educating them on the product, service features and offerings. Guiding the marketing team for various offline & online marketing campaigns. Attending industry shows, conventions, and other meetings with the primary mission of expanding market opportunities. Coaching and counselling sales personnel, assisting with individual selling efforts and helping them reach targets. Managing accounts to retain existing relationships and grow share of business. Increasing profitability through effective sales strategy and business planning.

Specialised in Educational course sales, apart from Marketing and other business tie-ups. Formulated & presented innovative strategies to stakeholders to build successful sales plans. Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings. Closed lucrative deals using strong negotiation and convincing skills. Handled customer relations issues, enabling quick resolution and client satisfaction. Identified and mentored highly-qualified staff by teaching best practices, procedures and sales strategies. Maintained relationships with customers and found new ones by identifying needs, references and offering appropriate services. Achieved the weekly targets on a consistent basis.

Focused on the S.C.M. & P.O.S. software Sales along with website & mobile app sales. Participated in various promotional events and interacted with community to maximize sales. Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings. Achieved sales goals and service targets by cultivating and securing new customer relationships. Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences. Mentored team members in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings. Customer Engagement: Reducing the churn rate, educating the customer about company's new offerings and customer service.

Established relationships with key decision-makers in various corporates & residential projects for Broadband services. Promoted value-added offerings of the company, viz Static IP requirements & corporate SIMs. Developed & implemented operational strategies significantly improving the business process. Prepared M.O.U. drafts and got the approvals by the respective authorities. Held meetings with team members to identify hurdles and offered insights into best remedy. Monitored market trends and competitor activities to identify areas of potential opportunity. Managed accounts to retain existing relationships and grow share of business. Reviewed team performance and ensured the targets were achieved consistently.

Primary tasks included New Sales and identifying business opportunities for market expansion. Came up with diverse ideas to perform various ATL & BTL marketing activities. Participated in various exhibitions & fairs on behalf of the company and its associates. Performed client research and formulated strategies for account growth and penetration. Explored variety of options viz online & print advertising, social media, references and empanelled channel partners for lead generation. Arranged site-visits and presented project details to the clients. Updated potential prospects on the current market trends & other investment opportunities. Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction. Generated revenue as per the assigned targets on monthly, quarterly and bi-annually basis.

Primary tasks included direct and channel sales. Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills. Enhanced real-estate Developer and Channel partner network. Understood the real estate requirements of prospective customers and arranged site-visits. Created a win-win situation and persuaded the customer to make a sale. Worked with the Legal and Home-loan departments to assist the client for loan and other processes. Exceeded sales quotas on a consistent basis.