Jose Francis

Areas of Expertise: Order Management, Testing, Project Management, Stakeholder Management, Quote to Order, O2R, O2C, Contract Renewals, Sales Orders, CPQ, Confluence/Jira, Training & Documentation. Analyze key aspects of business to evaluate factors driving results. Interact with internal stakeholders to understand business needs and translate into requirements. Develop test plans for both internal and external projects. Prepare BRDs, test scenarios and sub stories. Plan, co-ordinate and lead various UATs from Order Management functional side. Handling Cloud Framework projects, COTR releases and New Product Integration projects. Handled Cerner business acquisition Operational Integration project for Fusion Order Management. Coordinated testing for one of the biggest system changes for Oracle from GSI/R12 applications to Oracle Cloud.

Complex & Network Doc prep, Document Verification and File Finalization. Analyzing worksheets, titles, legal documents like property reports, Land agreements and preparing security documents. Ensuring security documents and registrations cause no risk to the bank. Handling Quality Check and RCA's for the team. Managed team strength of 40 FTs for production planning and forecasting. Verifying loan documents of all 7 Australian states with varied government regulations and requirements.

Process: Sky UK. Dealing with Technical & Billing Issues of customers. Cross Selling & Up Selling of products. Educating prospects and existing customers about products and services.

Bangalore University

Bangalore University

Karnataka Board

Karnataka Board