Jaiganesh Natesan

As a “Regional Manager” Partner managing 15+Sales Officers, 100+ Sales Executives, 30+ Team Leaders in Bangalore with 48+ Digital & CRM, Telemarketing by Handling Complete Employee Life Cycle in Organization. Acquiring new chit, FD, RD & Pigmy customers & Re-activate existing customers for Increasing the Sales Revenue in selected zone’s. Efficiently oversaw all stages of the sales cycle, from prospecting and qualification to closure, ensuring seamless management throughout. Proactively hunted, managed, and successfully closed large accounts, while simultaneously cultivating and upselling existing customer base. Successfully exceeded sales targets by 15% annually through strategic planning, market analysis, and effective team management. Demonstrated exceptional competency in written and verbal communication, coupled with strong presentation abilities. Actively initiated and maintained consistent follow-up with potential leads, employing persuasive techniques to deliver optimal quality, price, and delivery of products or services in line with customer needs.

As a “Sales Manager” Business Partner handling the whole Bangalore city with 100+ employees, 500+ Sites & 10+ Agencies by Handling Complete Employee Life Cycle in Organization. Hiring FSEs, New Site & Agency in assigned city zones as per PJP. Handling additional Projects “Incity FASTag & Retail FSEs" in the Open Market (Like bus stands, Railway stations, Malls Places, Petrol Bunk, Temple places, Airports, Highways, etc) & Closing 10K+ FASTag with Retail Sold Value 1 Lakh on every quarterly. Overall 2 Lakhs customers are acquired in the whole city without Branding visibility. Handling Greeters & commission executives for Carnivals & Marketing Promotions in the Bangalore City Apartments for RFID Tags Selling and Activation on every 3 weekends to increase the sales in all verticals. Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients. Directed work of an efficient administrative team maintaining accurate sales, inventory and order documentation. Analyzing the requirements thoroughly based on the sales volume, it will be allocated to the in-house team and customers. Managed and motivated sales team to increase revenue 85% in the last 3 months. Providing an enabling workplace by effective and timely resolution of employee grievances and ensuring compliance to policies and code of conduct by the employees. Trained new Sales Executives, Contractor’s, operator’s and administered and implemented compensation plan to support area sales goals. Visiting field for customer issues (App installation, Booking Issue, Transaction issue, Refund Issue) clearance, registering new customers & increasing customers in assigned city boundaries. Exceeded targets by building, directing and motivating high-performing sales teams. Held daily meetings with City Manager, National Head, National Business Head & COO identify techniques to overcome sales obstacles. Build lasting relationships with clients through outstanding customer

As a “Sr.Area Sales Manager” Business Partner handling 3 cities (Bangalore, Chennai, Hyderabad)/Vertical with 115+ employees by Handling Complete Employee Life Cycle in Organization. Meeting & exceeding sales targets for the assigned cities. Identifying and acquiring new customers, as well as up-selling to the existing customer base. Managing the entire sales cycle from prospection through to successful closure. Building strong relationships with key account decision-makers. Building up a strong pipeline and ensuring accurate sales forecasting and account planning. Coordinating with other teams to ensure smooth delivery of products & services. Prepare regular reports and participating in regular meetings to review performance. Analyzing market trends, competitors' activities and formulating strategies accordingly to build a market sustainable formula. Project’s Handling: - E-PayLater: Onboarding 3 Category Customers (Kirana, Pharmacy & Stationery Outlets) & adding products in catalog for merchant verification. Meesho: Onboarding all outlets exclude hotels & street vendors & add products in catalogs for customer orders. Amazon Seller: Onboarding all outlets exclude hotels & street vendors & add products in catalogs. Rapido: Onboarding Auto, Bike & Cab Drivers, re-activating the old account holders. Bizzo: Onboarding Accomodation customers, Tours & Travels customers in assigned cities. Zomato: Onboarding HoReCa Customers. Ninacart: Onboarding GT & MT customers & placing 1st order for merchant address verification. PhonePe: Selling QR Code & Re-activation the existing customers. Paytm: Opening savings account & selling QR code & soundbox. Zepto: B2C Sales - Installing the app & placing minimum orders from customers in open areas. Onboarding Bike Drivers & given training in the field. NBFC & Banking Services: Kotak 811, Indusind Bank, Paytm Savings & Federal Bank.

As a “Territory Sales Manager” Business Partner handling 2 clusters (Nagarbhavi, Kengeri)/Vertical with 45+ employees by Handling Complete Employee Life Cycle in Organization. Achieving daily OB target’s & Tonnage Targets in assigned clusters. Overall 2000+ customers are acquired in assigned zones. Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients. Directed work of an efficient administrative team maintaining accurate sales, inventory and order documentation. Analyzing the requirements thoroughly based on the sales volume, it will be allocated to the in-house team and customers. Managed and motivated sales team to increase revenue 27% in 3 months & Promoted as “City Manager” for Bangalore Zone. Providing an enabling workplace by effective and timely resolution of employee grievances and ensuring compliance to policies and code of conduct by the employees. Hired & Trained new Sales Executives, TL’s, RM’s, TSM’s and administered and implemented compensation plan to support area sales goals. Visiting field for customer issues (Delivery Service, Quality Issue, Stock returns, Ad-hoc Sales) clearance, registering new customers & increasing customers in assigned boundaries. Exceeded targets by building, directing and motivating high-performing sales teams. Held weekly meetings with ZOM’s, ZBM’s, ASM’s & OPS executives to identify techniques to overcome sales obstacles. Build lasting relationships with clients through outstanding customer service interactions. Monitoring Weekly Target for Sales and Ops Team and Managing Performance management in Bifrost tool. Project’s Handling: - Auto-Line Sales: “Auto-Line Sales” maintaining auto drivers training & returning stock sales on route at a discount price for B2B Customers. “Auto-Driver” Onboarding & training for third party sales in part time for drivers. Closing return stocks as per grade value in assigned clusters. Flipkart Project: Handling Logistics operati

As a “Territory Sales Manager” Business Partner managing 2 Territories with 35+ employees by Handling Complete Employee Life Cycle in Organization. Carefully analyzed data to determine most effective sales strategies. Exceeded targets by building, directing and motivating high-performing sales teams. Offering new and existing customers profitable products to maintain strong territory wide revenue. Spearheaded efficient resolutions for wide-ranging customer issues to offer outstanding service and maintain high customer satisfaction. Visit 30-40 existing customers & enquired the issues & acquiring new customers in assigned territories. Tracked changing product lines to effectively meet dynamic market demands. Drove team revenue totals by bringing in top sales numbers. Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

As a “Business Development Manager” Partner managing 6 Sub-areas in Bangalore West, South zone with 8+ employees by Handling Complete Employee Life Cycle in Organization. Communicated regularly with existing potential customers (Wholesalers, Super Markets, Area-Distributors) to understand stock needs & taken orders, evaluate current product use and cross-sell new products. Monitored issues (Delivery, Quality, Billing Issue) carefully and reached out to customers to provide immediate resolution and maintain satisfaction. Transcended requirements on a consistent basis to satisfy customers. On-Boarding new customers & Reactivating old customers for purchase in assigned store’s.

As a “Customer Consultant” Partner managing 5 DC’s in Bangalore with 48+ employees by Handling Complete Employee Life Cycle in Organization. Acquiring new customers & Re-activate existing customers for purchase in selected store’s. Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executives. Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions. Administered monthly & quarterly reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures. Identified and corrected deficient performance and behaviors to achieve maximum productivity. Recruited, trained & managed sales executive for acquiring new customers in assigned DC’s. Met with existing Trader, Horeca clients to maintain communication to enhance team’s execution on new products.

Done an academic project: Inter-Actor Connectivity Restoration Network; Underwent various industrial visits BOSCH-Chennai.