Default profile banner
HP

HEMLATA PARIHAR

@hemlataparihar

Manager HR Relations at Tatras Data

New Delhi

linkedin.com/in/hemlata-parihar-786337100

Tatras DataBITS Pilani

Hemlata Parihar is a dynamic professional with extensive experience in customer support, operations, and human resources management. She has a strong background in cross-functional collaboration, particularly within the Banking & Financial Services sector. Her expertise includes managing complex operations, such as European immigration services, and ensuring compliance across key geographies.

Experience

Manager HR Relations

Tatras Data

•Mar 2020 - Aug 2020

Executed strategic planning: served as a critical link between organization's management and employees. Planned, directed, and coordinated the administrative functions. Drove & managed employee relations activities. Maintenance of various trackers, MIS preparation & reporting. Conducted trainings. Handled and worked with business operation technology team to improve quality of services for analytic solution for client; PathFactory(B2B). Analyzed business processes, finding innovative ideas to break patterns and fulfill client's project targets with use of Data visualization tool for apps and business.

Sales & Fulfillment Analyst

Virtusa

•Jan 2018 - Oct 2019•Gurugram

As a fulfillment Analyst for banking domain clients, delivery fulfilled requirements with in particular TAT. Handled resources tracking, performance monitor for existing & new joiners. Responsible for filling closed & pipeline position using portal- "Jira tool/Velocity" for revenue recognition. Maintained cordial relationships with clients to fulfillment candidate profiling. Well versed in end to end handling of manpower; requirement till Exit. Resource optimization and mobilization according to Project requirement for client.

Offshore Operations Project Manager

Polaris Consulting & Services Ltd

•Dec 2008 - Dec 2017•Gurugram

Managed manpower for clients of UK & Non-UK -CITI, JP Morgan, Lloyds, BNP Paribas, Barclays, Deutsche Bahn AG and Migros Bank. Plan, manage and monitor on implementing operational activities and processes in order to deliver approved operational plans and to continuously enhance them from BGC to on boarding to invoicing and collections. Monitoring daily operations, managing the offshore team and address potential issues. Co-ordination with finance, sales, revenue, delivery, Talent acquisition team, and learning and development teams to deliver the right metrics aligned with business growth. Set zero noncompliance points, handled audits for UK & Non-UK WP. Vendor reconciliation and assisted for billing related information and liaising and coordination with External Agencies including Attorney(for Europe Legalizations / Apostle).

Proposal Enablement Team-Pre-Sales

Polaris Consulting & Services Ltd

•Apr 2006 - Nov 2008•Gurugram

Engaged in Sales proposals, RFP/RFI, case studies, proposal automation, effectiveness, time saver. Created, proposal launch/release with sales funnel in Jaguar, designing, marketing strategy.

Associate TL

Polaris Software Lab Ltd

•Apr 2004 - Mar 2006•Gurugram

As a team lead created repository dbase, performed branding, expansion in markets, new user acquisition, and awareness and utilize partners in selling to the right customers. Creating opportunities for value to be ongoing in the long term business.

Consultant

Polaris Software Lab Ltd

•Apr 2004 - Jun 2004•Gurugram

Set up data transfer process & provided services like Implementation, customization, integration, maintenance & training using ERP Solutions to the retail sector using the platform - Oracle Apps, JD Edwards, Baan and SAP.

Tech Support Exe - Sanmina (ERP)

Polaris Software Lab Ltd

•Jul 2001 - Oct 2003•Gurugram

Provided logistics solutions with minimum rejections. Set parameter & closure for Oracle DebOps server reports for high density servers used for managed hosting in data center applications.

Internet Associate

PAN IT

•Jan 2001 - Jun 2001•Noida

As a Customer support, live-chats, PeopleSoft chats.

Faculty

NIIT

•Dec 1999 - Dec 2000•Pilani (Raj)

Given presentations, personality development classes, and road shows.

Trainee /Consultant

NIIT

•Jul 1997 - Jun 1999•New Delhi

As an Instructor & created manual for project contents.

Education

BITS Pilani

Master's Degree in English (Hon's)

English

Jan 1993 - Jan 1997

A 4-year integrated program (pursued Computer oriented & Study oriented projects).

Skills

CRM
Customer Engagements
Human Resource
Vendor Management
Process Improvement
Coordination
Jira
Velocity
Jaguar
PeopleSoft
Data Visualization
ERP Solutions
SAP
Oracle Apps
JD Edwards
Baan