GYGajendra Yadav
@gajendrayadav
Team Lead (Ops) at TaskUs India
Bhopal, M.P
Gajendra Yadav is an experienced professional with a background spanning operations management, content strategy, and customer relations. He has held roles such as Team Lead (Ops) and Event Coordinator, demonstrating expertise in team leadership, event management, and digital content creation. His experience also includes handling complex telecommunication issues and producing broadcast media content.
Experience
Team Lead (Ops) / Team Manager
TaskUs India
Team Lead (Ops) / Team Manager
Communication Coach/Behavioral Trainer/ Recruiter
Vision Unlimited Pvt. Ltd.
Recruitment for BPOs and train candidates on communication skills.
Assistant Producer/RJ
Radio Popcorn 90.4 FM Campus radio
Hosting Prime Time Show and Interviews (including celebrities). Responsible for content writing, ideation, and production (Sparkles, Promos, Jingle, commercials). Experience includes voice-over and anchoring outdoor shows.
Customer Care Executive
IBM DAKSH
Handled queries regarding Broadband and Satellite TV along with Landline queries issues for Virgin Media UK.
Event Coordinator and Content Strategist
Bhopal Runners
Content Writing, Article Writing, Digital writing for Facebook, Instagram, Twitter, Pinterest. Event organizing, coordination, crowd management, Entertainment engagement, Media coordination.
Complaint Management Advisor
Vodafone Shared Services UK
Secondment Trainer for Customer Relations for UK Vodafone. Dealt with Telecommunication department issues including Broadband & Mobile services of the whole UK with Small Claim Courts.
Mortgage Specialist Callout Associate
ALTISOURCE SOLUTION PVT. LTD.
Update mortgage policy information & Evaluation details of the property type.
Education
Cambridge Higher secondary school
Higher Secondary